Source: Accenture Technology Vision for Insurance 2017
That's why ALIP offers more ways to connect with today's increasingly digital consumers.
Your market now includes four generations. All of them are mobile but at varying degrees of usage. So how do you support them the way they expect and keep operational costs in check? ALIP provides a forward-looking approach to yesterday’s agent-assisted needs, today’s mobile self-service demands and tomorrow’s emerging capabilities.
Personalized video communications using ALIP customer policy data:
Enhance customer experience
Increase retention and cross-sell
Lower servicing and correspondence costs
Improve call center metrics and operator training
Reduce operational and regulatory risk self-service
Improve online and mobile consumer engagementLEARN MORE
Real-world out of the box insights designed exclusively for life and annuity carriers:
Improve top- and bottom-line performance
Optimize products and markets
Enhance agent performance and customer experience
Consumer and agent self-service