AHIP Consumer Experience & Digital Health Forum
Intelligent payer: Building consumer trust in healthcare
December 10, 2019
1:55 PM CT to 2:40 PM CT*
St. Gallen, 2nd Floor*
Building consumer trust is critical to drive member engagement and retention. In this session, panelists will share research, insights and strategies on how to build trust during “moments that matter,” and how health plans can overcome challenges with the level of consumer trust in digital engagement. Attendees will build an understanding of what drives trust and the increased impact of trust in the digital age.
*Time and location are subject to change.
VICE PRESIDENT OF MEDICARE & CARE PARTNER MARKETING – BRIGHT HEALTH
Director of Consumer Engagement & Product Insight – Accenture
ASSOCIATE VICE PRESIDENT/GENERAL MANAGER, HEALTH ADVOCACY SOLUTIONS – HEALTH CARE SERVICE CORPORATION
VICE PRESIDENT OF PRODUCT – CARROT HEALTH