Hear us speak

Intelligent Payer: How Leaders Can Make Digital Health Gains Last
December 7, 2020
1:00 PM – 1:45 PM EST

The global pandemic accelerated the adoption of digital healthcare—but will it persist? Consumers are increasingly interested in virtual services, but a cumbersome digital experience turns them off. This session will explore how leaders can build on new consumer digital trends to create a sustainable experiential change across the healthcare continuum.

Speakers

Jean-Pierre Stephan

Managing Director – Health, Engagement Practice Lead

Brian Kalis

Managing Director – Strategy, Health

Stacy Byers

Vice President – Customer Experience, Highmark Health

Loren McCaghy

Director – Consulting, Health, Consumer Engagement and Product Insight

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