Hear us speak

Intelligent payer: Building consumer trust in healthcare
December 10, 2019
1:55 PM CT to 2:40 PM CT*
St. Gallen, 2nd Floor*

Building consumer trust is critical to drive member engagement and retention. In this session, panelists will share research, insights and strategies on how to build trust during “moments that matter,” and how health plans can overcome challenges with the level of consumer trust in digital engagement. Attendees will build an understanding of what drives trust and the increased impact of trust in the digital age.

*Time and location are subject to change.

Location
Swissotel Chicago
323 Wacker Drive, Chicago, IL 60601

Speakers

Kathleen Elli

VICE PRESIDENT OF MEDICARE & CARE PARTNER MARKETING – BRIGHT HEALTH​

Loren McCaghy

Director of Consumer Engagement & Product Insight – Accenture

Rex McCully

ASSOCIATE VICE PRESIDENT/GENERAL MANAGER, HEALTH ADVOCACY SOLUTIONS – HEALTH CARE SERVICE CORPORATION

Spencer Pratt

VICE PRESIDENT OF PRODUCT – CARROT HEALTH​

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