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Our Salesforce Solutions and Innovations

DREAMFORCE 2022

Check out Accenture’s highlights at Dreamforce 2022

Salesforce Industries

Banking, Insurance & Wealth

Accenture Sales & Trading Offering

Sales & Trading playbook is a holistic package of functional, experiential, and technical assets to extend the capabilities of Salesforce FSC for Capital Markets.

Investment Banking Client Engagement Platform

Empowering bankers with seamless connectivity, self-service and intelligent delivery of insights to improve productivity and collaboration control.

Intelligent Claims Operations

The Salesforce-based claims system of engagement opens up a new world of workflow-driven, process streamlining and automation.

Insurance Distribution Enablement

This proprietary Salesforce FSC Solution helps carriers transform their sales and product distribution functions by adding value.

Moments That Matter in Banking

Consumer Goods & Services

Accenture Cloud TPM and RE Solutions

TPM and RE solutions on a powerful, integrated software platform that provides greater visibility into trade investments.

Intelligent Revenue Growth

Uses AI to retain and expand their customer base, differentiate competitively and reduce costs.

Communications & Media

Intelligent Revenue Growth for Churn Management

AI-driven solution that identifies and prioritizes lead generation, onboarding and retargeting.

Digital Retail: Next Generation Consumer Experience

Omni-channel consumer experiences for Communications through an integrated physical and digital B2C buying and servicing process.

Ad Sales 2.0

Re-imagine ad selling and delivery with advanced capabilities like Digital Upfront Management, Yield Management with Predictive Analytics, and more.

5G Powered by Accenture, Salesforce and Vlocity

Health

Intelligent Care Orchestration

Improving access to care, personalized experiences and outcomes for health payers and providers.

Medicare Member Attainment

Improving health payer’s ability to identify, engage and convert leads and existing members to Medicare, and reduce marketing costs.

Patient Experience Accelerator (PExA)

A set of methodologies, frameworks, and CRM platform components enabled by Health and Marketing Cloud that transform enterprise CRM capabilities.

Public Sector

Accenture Case Insight Solution

Enables caseworkers to make reliable, safe decisions that reduce the time a child spends in foster care keeping them safe at home with their families.

Accenture Enterprise Solution for Pensions

Creates an omni-channel process to support service levels with member and employer expectations for timeliness, accuracy, and ease of use for customers.

Accenture Citizen Engagement Solution

Enables seamless resident engagement experience and allows cities to manage costs, reduce call center volumes and efficiently respond to requests.

Automotive

Industrial Equipment

Moments That Matter in Service

Life Sciences

INTIENT Patient Platform

A product suite that delivers outcome-based services to support patients from pre-diagnosis through ongoing treatment, building upon the capabilities of Salesforce Health cloud.

Veeva Implementation Services for Commercial and R&D

Accenture’s proven approach to implementing Veeva Vault and CRM has helped the Life Sciences industry realize the full value of their investment in Veeva from Clinical to Commercial.

Utilities, Chemicals & Energy

Accenture Chemical Customer Solution

Leverages the Salesforce Platform to improve customer acquisition and engagement and lowers service costs to streamline business processes.

Wholesaler 360

Connects oil & gas companies, wholesalers and dealers to make data driven decisions, reduce ops costs and implement new business models.

Digital Customer 360

Offers utilities and retail energy providers an accelerated path to service, sales, billing capabilities and customer connection on a single platform.

Field Service 360

Enables providers to connect service, sales, and field on one platform providing seamless business operations and customer connection.

Software & Platforms

(Re) Enabling Support for the Born Digital Company

AI-powered care capabilities that interlock sales and service to deflect to digital channels while you empower your agents.

Upping the Game on Sales & Partner Performance

Change traditional sales and partner planning by leveraging Einstein, data and analytics to drive performance across teams.

Accenture Moments Manager for Hospitality