Digital Workplace and Collaboration

Reimagine the workplace to adapt to our new, hybrid working lives. The future workforce: productive anywhere.

Super-charge your workforce

The fact is that every business outcome—from productivity and efficiency to talent retention, innovation and growth—starts with your employees. According to Accenture’s 2021 Future of Work Study, 83% of workers across the globe envision a hybrid work model as optimal for work in the future. The future of work must enable workers to be productive, resilient and healthy regardless of where they work. But only 40% today are.

Accenture’s Digital Workplace brings together the three dimensions of the modern work experience: physical, human and digital. With the right mix of technology, operations, and culture, the future workforce is super-charged to innovate and drive sustainable business value – all through the power of One Accenture.

Capabilities

Workplace services

Help enterprises enable their people to work and collaborate from any device and any location, at any time.

Workforce services

Manage the human interface leveraging innovations to improve business and optimize for hybrid work models.

Workspace services

Automate workplace activities and optimize space performance, supported by data-driven operations, internet of things and AI.

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What we think

The pandemic has resulted in demand for telecommuting, remote and mobile working explode, with few organizations prepared to meet the increase.

Optimizing the workforce and workplace experience in an age of disruption.

Workplace Experience (WX) is a new holistic approach that coupled with customer and employee experience fills out the overall experience picture.

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Case Study: Giving everyone a place to call home

This case study explains how Depaul UK—a charity that provides vital and life changing accommodations and services to homeless youth across the United Kingdom— recently launched a cloud-based workplace-transformation initiative with Accenture to modernize its traditional workplace environment.

Depaul UK knew that by eliminating inefficiencies across the workplace, its employees would be better positioned to achieve the charity’s mission of "giving everyone a place to call home."

The cloud-based workplace-transformation project was designed with one goal: to help Depaul better carry out its vital mission.

Case Study: Accenture's digital workplaces

Digital technologies are changing the way we work every day. It also allows organizations to pivot quickly during the time of crisis. To take full advantage of digital, traditional offices need to transform into digital workplaces.

This case study explains how Accenture’s internal IT and global Workplace organizations are collaborating to drive the transformation of workplaces for Accenture’s network offices and delivery centers around the world. The vision is to create truly human and truly digital workplaces that enable people connect and innovate in new ways to be their best selves and to serve clients better.

The vision for the Accenture digital workplace is to create truly human and truly digital workplaces.

INFRASTRUCTURE

Workplace experience research: Executive summary

New research from Avanade and Accenture identifies that creating sustainable business value requires a dynamic and holistic approach to workplace transformation that encompasses technology, operations, culture and EX.

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