Communications service providers (CSPs) face an onerous dual mandate: Handle today’s dramatically increasing usage amid flat or shrinking revenue; simultaneously, build capabilities for next-generation products and services while still operating legacy platforms.
We help CSP clients conquer both challenges by combining our deep industry knowledge with intelligent technology and proven innovation. Accenture Intelligent Network Operations spans three critical domains for CSPs, ultimately aiming for transformation into an intelligent, efficient digital operation.
Improve time-to-time market, CAPEX and OPEX efficiency with industrialized network design, deployment and migration.
Accelerate the 'order-to-activate' business process—improving the customer experience and lowering cost-to-serve by applying analytics, automation and continuous innovation.
Ensure services are 'always on': leverage analytics to be more proactive and responsive, minimize service failure, reduce time to repair and increase quality of customer experience, while lowering costs.