Disruption is pushing companies to rethink their businesses. Yet, capabilities and talent are not pivoting fast enough. The workforce is performing tasks in ways that have been passed down from previous generations. So, employees are often performing work that no longer contributes to valued or strategic outcomes.
This organizational inertia is deadly. ZBx (zero-based mindset) is a new way to drive profitability that emphasizes the future over the past. A critical component of ZBx, ZBO (zero-based organization) designs the organization from a clean sheet, shifting talent toward work that contributes to the distinctive capabilities, operating model and outcomes needed to fuel growth.
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