Digital is creating sizeable challenges and opportunities for CG&S companies.
Its disruptive power means businesses must understand how it impacts and reshapes every stage of the value chain, from consumers to the enterprise itself.
The theme of the Accenture Technology Vision 2016, is "People First." This describes how technology is enabling people to think, work and create value in completely new ways. For CG&S businesses whose traditional focus has been on manufacturing and distribution, the digitally-driven transformation to a People First approach is nothing short of a seismic shift, fundamentally changing how they engage with their customers, suppliers and other stakeholders.
Accenture’s analysis explores how the five key trends that support the People First agenda will shape the development of CG&S business and operating models:
Intelligent Automation, Liquid Workforce, Platform Economy, Predictable Disruption and Digital Trust
Those that get this right, as digital front-runners, will be able to drive ever-greater consumer engagement and capture a disproportionate share of industry growth.