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Intelligent functions: How to unlock hidden value
AccentureIntelligent functions

Are your operations ready?

To win against new, nimble competitors and profitably grow, companies must operate differently. They need to develop intelligent functions that are insight-led, dynamic and collaborative. By harnessing new technology and advanced analytics, driving smart and responsive processes, and breaking down the walls between functional silos, companies can operate with greater flexibility. Intelligent functions help companies as they quickly sense and adapt to customers’ ever-changing expectations, innovate at speed and pursue new sources of revenue.

 


Position for profit

An estimated $100 trillion can potentially be unlocked for business and society through digital transformation1. To get there, companies must substantially change their business models and operations. Harnessing new technologies is key to be insight-led, adaptable and responsive.


1 Accenture and the World Economic Forum, 2017

Those that understand digital transformation earn 26 percent more profit than others.

Operate Differently

Companies need to increasingly collaborate both inside and outside the company. They need to change the way the company operates by using smart automation and AI, blending humans with new technology. Processes should be designed and resources assembled to achieve specific customer and business outcomes.

Digitalization and advanced analytics help create a clear and connected view of processes. Connected processes open the door to using automation, analytic modeling and insight-driven approaches. Intelligent functions take advantage of artificial intelligence and robotics, algorithms, cognitive computing, blockchain and the cloud to appeal to expectations for personalization, increase productivity and accelerate speed to market.

Building blocks

Evolving to intelligent functions takes commitment from the C-suite, including a willingness to change current roles and focus on outcomes. Learn more about the building blocks:

  • Next generation supply chain

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    By making continuous improvements that evolve capabilities and operations, companies can build a next-generation supply chain that is fast, responsive, customized, efficient, and productive.

    POV INFOGRAPHIC TRANSCRIPT

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  • Future Workforce

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    The workforce that powers intelligent functions will be flexible, liquid and include a balance of a humans and machines.

    POV TRANSCRIPT

     

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    Leverage the new IT

    Automation, robotics, and other emerging technologies enable customer outcomes.

    TRANSCRIPT

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  • learn more +

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    Intelligent finance

    By changing to a value orientation and harnessing digital technologies, Finance can become the insight engine for the business.

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Connect with the authors

Don Schulman

Don Schulman

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Senior Managing Director
Accenture Consulting, 
Global Lead Functional
Excellence & Integration
Shiv Iyer

Shiv Iyer

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Managing Director
Accenture Products,
North America Lead
Competitive Agility
Gerarda E. Van Kirk

Gerarda E. Van Kirk

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Managing Director,
Accenture Consulting, Products,
Global Function Practice Lead
Talent & Organization
Mohammed Hajibashi

Mohammed Hajibashi

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Managing Director,
Accenture Products,
Global Function Practice Lead
Supply Chain & Operations