Responsible retail is the new imperative

Having a purpose is only the beginning. What retailers do now matters more than what they say. Consumers are searching for meaning and authenticity, and want to shop with retailers that execute on their purpose responsibly in all that they do.

Responsibility to all stakeholders is at the heart of responsible retail. This includes consumers, employees, partners and investors, as well as a new stakeholder that is more important than ever—our planet.

Retailers need to build trust with consumers, invest in employees, share common values with partners and grow profitably for investors, while acting with a sustainable mindset for our planet.

Retailers that serve these stakeholders by turning their purpose into performance will gain the competitive edge. Let the evolution begin.

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What we do

As retail evolves, brands must find ways to create meaningful customer experiences. Enter Accenture Retail Solutions—helping brands win customers—providing services like retail industry consulting—and giving them the edge to thrive.

Data & Analytics

Know who your most profitable customers are and build your business around them.

Customer engagement

Unique experiences connect consumers to your brand. We help you empower your workforce with digital tools to understand the customers they're serving.

Modernize your technology

Give your IT landscape a makeover, while speeding up investments in new, value-adding digital capabilities, allowing tech to transform your business.

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Case studies

Next-generation technologies allow the retailer to target customers with purpose at an innovative pop-up experience.

The H&M Foundation is accelerating sustainable fashion with the Global Change Award.

The Council of Fashion Designers of America (CFDA) and Accenture helped designers use new technologies to better connect with consumers.

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What we think

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