Job Description

About Accenture
 
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
 
Objective
To take the consultant role for Dynamics CRM within the Accenture Microsoft Practice.
The right person will provide effective delivery of consultancy, through quality of implementation and delivery and knowledge of Microsoft Dynamics CRM/365 products and services. Knowledge of Dynamics Field Force will be an advantage. 
 
Be a team player working closely with other members of service delivery, i.e. Managed Services and other CRM consultants and Developers.
 
Key Responsibilities:
  • Consulting – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
  • Business and process analysis
  • Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
  • Liaising with developers and clients – act as a point of communication
  • Quality Assurance & Documentation


Qualifications

Knowledge and Expertise:
  • Over 3 years Dynamics CRM consultancy experience
  • Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
  • Experience of providing Presales Demonstrations
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
  • Excellent communication and problem solving skills
  • Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
  • Microsoft SQL Server understanding
  • Ability to create high quality functional documentation and strong requirements gathering skills.
 
Person Specification:
  • Highly confident with providing support and training to users
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
  • Experience across a number of industries – ideally strong finance experience
  • Solves complex problems with creative solutions
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Thinks clearly and calmly under pressure
  • Places emphasis on client satisfaction
  • Business analysis
  • Client facing skills
 
You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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