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Demand and Supply Process Lead

Job Location: Bangkok

Job Number: 00411905


- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
Job Description
  • Manage team workload and reassignments with Supply Chain activities Maintain and deliver SLAs without fail Commission root cause analysis to expedite the resolution of service issues
  • Recommend and implement process changes to drive efficiencies Represent the team in supply chain performance meetings
  • Manage day to day business, resolve team queries and helped team to achieve their respective targets  Provide resolution to client on any operation issues 
 People Management Responsibilities
  • Work with managers to allocate workload and assignments to the team Accountable for coaching, mentoring and motivating team leads and analysts
  • Manage and develop career goals both short term and long term for team leads and analysts
  • Deliver quarterly reviews to Managers and develop succession plans
  • Assist Managers in preparing and delivering specialist reviews
  • Serve as point of escalation for On-Site Service Delivery team and Client retained organization to resolve open issues
Value Creator Responsibilities 
  • Refine systems and methods to continually improve service delivery
  • Implement ideas of team members
  • Use of operation excellence to drive improvement in processes
Partner Management Responsibilities
  • Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with category
  • Manage Overall Vendor Engagement, Compliance and Management (Strategically in terms of Opportunity to collaborate, negotiations, etc)
  • Manage Overall Vendor Compliance and Management
  • Manage Overall Category Manager Compliance and Management
  • Review with SC leads/Analysts the Overall Compliance and Management 
 Performance Management Responsibilities
  • Accountable for BU scorecard and report to cover strategic aspects, issues and initiatives
  • Accountable for weekly service level summary indicating major impacts to service level for prior week
  • Accountable for status updates pertaining to business unit performance including Service Level projection (Expected Result)
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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