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CAPABILITY


BUILT FOR THE PATIENT JOURNEY

The Intelligent Patient Platform is the supporting technology for Accenture’s Intelligent Patient Services, a suite of outcomes-based services that help life sciences companies provide better, more informed, connected support for their patients throughout their healthcare journey.

Comprised of four integrated solutions and underpinned by leading technology, Accenture’s Intelligent Patient Platform helps life sciences companies better support patients from clinical trials through ongoing treatment and wellness.

The Accenture Intelligent Patient Platform is comprised of four integrated solutions and underpinned by our Intelligent Patient Service Exchange.

MEET YOUR NEW AI-DRIVEN VIRTUAL CARE ASSISTANTS

Meet Ella

Ella is one of two interactive bots designed to deliver more personalized patient experiences and support.

Part of the Patient Engagement Support solution, Ella is a virtual care assistant for patients that provides a suite of services including medication reminders, vitals tracking and appointment scheduling. Ella enables life sciences companies to provide their patients with a high touch, personalized, interactive way to better manage their health and engage with their care team.


Meet Ethan

Ethan is a virtual service assistant for health care providers that enables life sciences companies to help HCPs more easily engage with patients, better monitor their health activity, and coordinate with other care team members to provide critical services in a more holistic manner. This includes providing proactive recommendations on content and services they can provide patients to better support treatment and improve engagement.

EVERYONE BENEFITS

  • creates a singular view of the patient journey by aggregating data from internal and external sources, including the ability to bring data sets outside of the traditional care setting (e.g., social media, purchasing behavior)
  • determines which treatment plans and services are most effective for micro-segments of the patient population
  • provides AI-driven recommendations on ways to improve patient engagement
  • leverages digital therapeutics and Real-World Evidence (RWE) to further personalize individual interactions
  • better support during clinical trials
  • on therapy quicker and with greater ease
  • highly personalized support to help stay on their treatment course and better manage their health
  • more informed, streamlined support from their care management team
  • access to patient activity in real-time
  • a deeper view of their patients’ journey to achieve their goals of quality care, affordability and improved outcomes (triple aim).

PLATFORM IN ACTION

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