Living Business
Achieving sustainable growth through hyper-relevance
Achieving sustainable growth through hyper-relevance
Living Businesses are companies that unlock sustained growth by continuously adapting to customer needs to achieve hyper-relevance.
Driving sustainable growth is at the top of every CEO’s agenda, but the path to success has shifted. Customer loyalty has been upended by new technologies. To survive in today’s world of disruption, a new business strategy is required.
Companies that become Living Businesses will benefit from sustainable growth and lasting customer loyalty as they seamlessly move from one growth opportunity to the next.
The five keys that drive hyper-relevance and make Living Businesses three times more likely to unlock sustainable growth.
Competitive advantage is no longer about meeting customer expectations. See why companies must now exceed them in three key areas.
How Telefónica is driving growth through digital transformation, making the customer the center of the business.
How predictive analytics, AI and machine learning can give companies new levels of insight into their customers’ needs.
Travel experiences must go beyond perks. They need to be relevant in the moment, moving beyond the trip into travelers’ daily lives.
How Meliá Hotels International’s global customer-centric strategy is delivering highly personalized customer experiences and driving loyalty.
How to make operations the intelligence engine for your business.
How companies can apply their customer insights to nurture employee experiences that drive engagement, retention and productivity.
A $375 billion opportunity is emerging in the insurance industry. Is your company ready to seize it?
Accenture researcher Josh Bellin explains why a Living Business is a winning business.