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The Jury’s out on justice: How digital public safety solutions can modernize justice

Three steps to a faster, more efficient justice system


Government IT decision makers are developing more sophisticated uses of analytics and cloud to improve operational economics, citizen services and mission delivery. This white paper presents the transformational shifts that government is undergoing, through the Delivering Public Service for the Future framework developed by Accenture, fueled by these enabling technologies and illustrating each shift with government use cases.


While there may have been sound reasons for maintaining a traditional route to justice in the past, a combination of external and internal factors are stressing the need for modernization. High citizen expectations that the justice system will deliver can be ill-matched with their actual experiences. And they may be right to be skeptical; 28.2 percent of all misdemeanor offenders in France and 69 percent of young offenders in the United Kingdom reoffend within 12 months.


Digital technology is disrupting the life sciences industry. Over the next three years, dramatic changes will occur as digital technology begins to yield a wealth of data that provides opportunities to improve patient outcomes and deliver increasing value to healthcare systems. This new patient-centered paradigm personalizes therapeutic approaches, engages patients more broadly in their treatment and optimizes the combination of products and services that deliver improved health outcomes at a lower cost to payers and healthcare providers.

  • Becoming swift as well as sure

  • Driving out cost

  • Sharing and collaborating


    The justice system, alongside those agencies responsible for it, have an obligation to citizens—to deal swiftly and fairly with criminals, to handle victims and witnesses with care and to reintegrate offenders. Above all, justice bodies must act as a key and trusted agent in maintaining a balanced and peaceful society.