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Job Description
WHO WE ARE
Accenture is a leading global provider of a broad range of professional services in strategy and consulting, interactive marketing, information technology and business operations services, with digital capabilities in all of these areas. With more than 800,000 employees worldwide, we serve clients in more than 120 countries. We have been operating in Slovakia since 1992 and employ more than 2,100 people in Bratislava and Košice.
Accenture globally has ranked 4th on the Great Place to Work® World’s Best Workplaces™.
Join our team as an IT Support Specialist and become a key player in supporting and optimizing Microsoft Azure environments for our clients. You’ll be at the forefront of technical troubleshooting, user support, and process orchestration, ensuring seamless operations and high customer satisfaction.
At our company, you’ll have the opportunity to upskill in the latest cloud technologies, earn industry-recognized Azure certifications, and advance your career towards senior specialist roles.
YOUR MISSION:
• Analyze and resolve technical issues within the MS Azure environment, taking responsibility for the administration, troubleshooting, and optimization of cloud services and infrastructure
• Resolve simple and medium complexity IT incidents efficiently
• Manage, distribute, and escalate incidents to appropriate support groups
• Serve as the primary contact for incoming helpdesk calls, providing timely and professional support to client business users
• Deliver IT services, user training, and support to client employees
• Communicate effectively with affected users, business groups, and technical teams to orchestrate solutions
Qualifications
WHO YOU ARE:
• up to 5 years of experience as a Technical Support Specialist or System Administrator
• Solid understanding of general IT infrastructure
• Basic hands-on experience with Microsoft Azure environments
• Communication, interpersonal, and troubleshooting skills
• Willingness to deepen your cloud expertise
• Bachelor’s or Master’s degree in IT or a related field
• English and German language proficiency at Upper intermediate (B2) or Advanced (C1)
Nice to have:
• Microsoft certifications such as: AZ-900, AZ-104
#LI-EU
WHAT’S IN IT FOR YOU?
Accenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the legal monthly minimum gross base pay starting from 1800€ depending on your professional and personal qualifications in the required areas.
Recognition:
• Guaranteed paid overtime or overtime vacation
• German language bonus up to 400€ monthly/gross depending on language proficiency and level of seniority
• Flexible Benefit System - budget to be spent on services of your choice • Employee share purchase plan
• Competitive bonus structure
• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty rewards
Flexibility:
• Flexible working arrangements (time & place of work)
Future:
• Wide range of trainings and expert lectures
• Regular performance review and career growth possibilities
• Ongoing career guidance and mentoring (Global Mentoring Program, Lean In)
• Employee share purchase plan
Family & Health:
• 3 extra days off
• Sick leave salary compensation (up to 100%)
• Home-office equipment
• Family oriented benefits (Wedding, Parental and Baby days-off and bonuses)
• Employee assistance services (professional psychological, financial and legal help)
• Multisport card
• Contribution to special vision correction appliances
• Life and disability group insurance
• Sport vouchers for children’s sport activities and children camps
Locations
Bratislava, Kosice
