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Transaction Processing Agent with French language (part-time for students)

Job Location: Bratislava

Regional Description: Slovakia

Job Number: 00668270

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- Job description

POSITION DESCRIPTION

The employee/agent is responsible for understanding the agreed process in which the transactions are handled utilizing the balance between the quality and speed of provided service.erify transaction quality and correct buying channel, align with end users on missing details by using phone / client tool
  • Create and maintain partnerships between Accenture, customers and suppliers
  • Provide timely, accurate and relevant service related information in order for the client to be delighted
  • Solve problems largely by precedent with referral to detailed instructions/procedures
  • Ensure the continuous improvement of business outcomes utilizing best practices available and innovative environment
  • Gain full scale knowledge and thus be able recommend the most appropriate solution for the customer and answer client’s inquiries
WHAT WE EXPECT

• University student
• French language - Upper-Intermediate (B2)
• English language - Upper-Intermediate (B2)
• Excellent communication skills
• Proven ability to work on own initiative
• Innovative thinking to deliver and improve service for the client
• Ability to build and maintain relationships with key clients
• Strengthen collegiality and coherence among team members and colleagues

WHAT WE OFFER

Salary
Accenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the minimum base gross pay starts from 4,50 € per hour.

Recognition:
• Lunch card
• Refer-a-Friend – get a bonus in the employee referral program
• Discounts for Accenture employees
Future:
• Regular performance achievement
• Ongoing career guidance and mentoring


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