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Accounting Operations Team Lead with English + other European language

Job Location: Bratislava

Regional Description: Slovakia

Job Number: 00562094


- Job description

• Works closely with the service delivery lead of the deal
• Directly supervise, co-ordinate and manage OTC, CMD, Wet stock and PMI teams and corresponding operational activities
• Motivate, counsel and cooperate with OTC, CMD, Wet stock and PMI team members
• Coordinate daily operations using different applications as SAP
• Handle operational escalated issues from the team
• Follow escalations; address complaints and resolve problems
• Cooperate in  regular review and updates of working instructions and job aids
• Organize regular meetings with client to review daily operations
• Prepare monthly /weekly reports/ad hoc reports
• Responsible for  SLA reporting and other performance measurement information & preparation and participation on regular CRB meetings (client review board meetings)
• Cooperates with other teams of the project in Bratislava (RTR, Above Site, PTP)
• Looks for the way how to improve the client and Accenture business, and motivates the team to bring the services to the operational excellence (drive process improvements & innovation activities)
• Coordinate regular trainings for the team
• Ensure full and effective training for new joiners
• Responsible for OE documentation related to OTC, CMD, Wet stock and PMI area
• Involvement into other DC activities and helping other deals (e.g. sharing of own capacity and support sharing of the team members)

• Accounting background (double entry accounting, month-end activities and reporting);
• Previous experience in OTC & CMD area is advantage
• Team coordination experience is an advantage
• Independent problem solving
• Analytical & innovative way of thinking
• Attention to details; responsibility & accuracy
• Very good Excel and reporting skills, analytical thinking  (verbal and written)
• Knowledge of SAP - advantage
• Good time management – able to monitor the workload and prioritize; on-time delivery of the tasks
• Multi-tasking & good organizational skills
• Good communication skills (verbal and written) - communication with the team-members & motivation, communication with the client management and senior Accenture management
• Very good interpersonal skills - ability to build and maintain good relationship with client and team members
• Ability to negotiate with client
• Fluent knowledge of English & other European language (German or French preferably)


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