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Warranty Claim Assesor with Slovak (relocation to Bucharest - Romania needed)

Job Location: Bratislava

Regional Description: Slovakia

Job Number: 00543123


- Job description

The Warranty Claims Assessor is responsible for reviewing selected warranty claims submitted by dealers and decide if a claim can be reimbursed or not
Key Responsibilities:
• Assess and process warranty claims that are submitted electronically
Resolve dealer issues and answer questions submitted through an electronic communication system;
• Receives and assess claim according to defined procedures / routines;
• Performs claim assessment and follows defined procedures to resolve correctly.
• Documents verification and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.
• This position requires relocation to Romania - Bucharest (with relocation package)
• University degree
• Fluent Slovak (both spoken and written)
• Very good command of English
• PC skills (MS Word, MS Excel, MS Outlook)
• Attention to detail
• Ability to solve urgent matters and work under pressure
• Good communication skills
• Team player with interpersonal and conflict management skills
We offer:
• Relocation package for candidates from other cities/ countries;
• Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
• Access to a global network of knowledge and resources;
• Extensive training through a variety of methods – online, classroom, etc;
• Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
• An experienced Career Counsellor to guide you and check on your progress;
• Interesting and challenging work for the world’s leading companies – our clients;
• Professional growth opportunities that recognize individual contributions and performance;
• A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life

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