Customer Experience Case Studies | Accenture

Our Work

Reimagining business through experience. The following case studies demonstrate how Accenture Interactive is in the business of creating comprehensive experiences from start to finish.

hotel customer experience case study

Making every moment matter for every guest

PEXA

Home buying & selling elevated

DSM

Bringing consumer-grade experience to B2B

GENERALI

Building an omni-channel experience

auris health patient experience case study

Revolutionizing endoscopy

The greatest speech never made

patient experience case study

Empowering the financially disadvantaged

unilever employee experience case study

Reimagining the employee experience

A winning data-driven approach

Project Memory Lane

Redefining cargo training experiences

velux customer experience case study

Let the daylight in

fanduel customer experience case study

Winning sports fans

The British Army

Unconventional campaign inspires surge in army applications

Awards & Recognition

The Forrester Wave^TM: Commerce Services, Q1 2021

Accenture is named a leader in commerce services by Forrester

Ad Age Agency Report

World's Largest Digital Agency (2016 - 2021)

Cannes Lions

First agency to win two Grands Prix in the Creative Data category at Cannes

Connect with us