Customer Experience Case Studies | Accenture

Our Work

Reimagining business through experience. The following case studies demonstrate how Accenture Interactive is in the business of creating comprehensive experiences from start to finish.

hotel customer experience case study

Make every moment matter for every guest

JFK Unsilenced

Transforming recruitment

velux customer experience case study

Let the daylight in

fanduel customer experience case study

Winning sports fans

auris health patient experience case study

Revolutionizing endoscopy

patient experience case study

Empowering the financially disadvantaged

unilever employee experience case study

The employee experience

A winning data-driven approach

Project Memory Lane

Redefining cargo training

Awards & Recognition

The Forrester Wave^TM: Commerce Services, Q1 2021

Accenture is named a leader in commerce services by Forrester

Ad Age Agency Report

World's Largest Digital Agency (2016 - 2021)

Fast Company

The World’s Most Innovative Companies 2019 honoree

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