Reinventing travel with technology

Embark on an incremental transformation journey with Living Systems: Agility, innovation, and resilience at heart—underpinned by cloud.


Find your way through today’s travel landscape

Your first step on the journey to Living Systems

It all starts with assessing your future readiness: Taking a deep look at your current strategy, organization, practices, technology and talent functions.

Shorten the timeline from concept to launch

Accelerate innovation, from idea to execution, to bring travelers the products and experiences they want, faster than ever.

Break down siloes across your organization

Free your organization from legacy technologies and processes that get in the way of real-time collaboration and long-term growth.

Collaborate closer with ecosystem partners

The cloud and Living Systems can help you connect with airports, customs, online travel agencies and all your partners—seamlessly, in real time.

Transform your organizational culture

Build a future-focused, customer-centric organization that not only empowers employees with innovation—it becomes more attractive to new talent.

Redirect your budget to fuel business growth

Cloud-based tools and processes cut costs on IT infrastructure, allowing you to focus spending on innovation that drives recovery and business growth.

Deliver on your commitment to sustainability

By migrating with a partner committed to sustainability, you can reduce carbon emissions and improve energy efficiency by migrating to the cloud.

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Living Systems: A platform for business growth

Living Systems is the foundation for sustainable innovation in the new era of travel. It is pivotal to help your organization outmaneuver uncertainty and incrementally evolve capabilities and skills in a world of constant change.

Traveler Experience

Rebuild trust with your customers and jumpstart demand for travel by ensuring safe, seamless and innovative traveler experiences.

Intelligent Operations

Better equip your people for the future of travel with more flexible and efficient back-office operations.

Living Systems

Create value by moving five levers of change, including strategy, organization, practices, technology and talent, in an agile way.

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Embark: Travel, Tech and Trust podcast series

It’s a new dawn for the travel industry. One in which trust is more at the forefront than ever – from booking to return – creating new mandates for travel companies. Technology, specifically cloud technologies, hold promise for the travel industry, but getting great business returns will depend on a deep understanding of their potential and specific applications. In each podcast, travel experts break down cloud beyond the technology: How to reinvigorate traveler confidence, build resilience and drive innovation in a post-pandemic world. Tune in to listen to industry leaders from Accenture, Melbourne Airport, Marriott, Radisson, Southwest Business, Tripadvisor, WestJet, WTTC and their stories.

Visit Podcast Series

Buying business travel? What corporates want


Soul searching: A creative and pragmatic approach


En route: Sustainability, transparency and trust

The time for the cloud is now

As we enter a new era of travel, it is clear which travel companies are poised to emerge stronger and lead the pack in customer centricity, profitability and agility—crucial areas in the post-pandemic world.

The organizations that have put technology at the heart of their companies, and have reinvented their businesses in the cloud, are better positioned to deliver the safe, connected experiences travelers want, and adapt quickly as those needs—and external circumstances—change.

Migrating to the cloud can create significant IT cost savings, but more than that, it is a platform for growth. Make the traveler’s whole journey touchless. Automate back-office processes to improve touchpoints for your customer (and employees). Break down the siloes that inhibit internal collaboration—and work closer, and in real-time, with all your ecosystem partners.

The cloud is your passport to the future of travel. Accenture has the capabilities and experience to help you get there.

Cloud is travel's passport to tomorrow: Increase resilience, innovation, and create seamless traveler experiences.

Our unmatched commitment to cloud travel technology services

We offer a full spectrum of cloud services—and with our Cloud First initiative, we are doubling down on our commitment to helping travel companies with moving their businesses to the cloud.


We have over 100,000 dedicated cloud professionals who hold more than 68,000 certifications, ensuring your company takes the right approach the first time to enter the new era of travel.


As the #1 co-innovator with SAP and Oracle (and a leading partner for AWS, Microsoft Azure and Google Cloud), we can fast-track the deployment of your cloud solutions to accelerate your recovery.


Our Cloud First initiative will invest $3 billion into our capabilities to accelerate clients’ digital transformations in the cloud and transform travel companies into Cloud First businesses.

Case studies: Travel technology solutions

Leading travel companies are already underway in their journey to Living Systems. Their stories show how you can drive growth and reinvent your business in the cloud.

Changi Airport’s digital factory helps them quickly experiment, develop, and launch new digital products and services—from conceptualization to delivery.

Find out how Carnival is connecting high-touch technology and the human touch to create hyper-relevant experiences for thousands of guests at a time.

Digitally enabled operations are helping Radisson to lower costs and improve services for franchisees and owners. Read our case study to discover how.

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Insights on travel’s journey to Living Systems

Our experts share insights on how to build seamless, touchless, and effortless travel experiences in the cloud—while reducing costs and increasing your flexibility, speed, and innovation.

Travel companies have to increase revenues, ramp up for new demand, and fix service issues. How can they deliver? 

Jonathan Sullivan looks at how other sectors have used technology during the pandemic and how travel can learn from them.

Living Systems reinvents every company as a technology company.

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Our leaders