Welcome to our Smart Nation Singapore page.
Rising citizens’ expectations continue to challenge government agencies to raise the bar in digital service delivery. Our recent citizen survey confirms this trend, with findings showing that our citizens want greater control, engagement and impact. At the same time, they expect data security and privacy to be a government priority.
As we work towards the Smart Nation vision, we’re here to help you explore ways in which technology innovation can be used to better understand and serve citizens’ evolving needs, while delivering better outcomes.
You’ll find a selection of resources to support you on this journey—including our latest insights on innovation and emerging technology trends, and designing delightful, citizen-centric services.
Please don't hesitate to contact me if you'd like any further information.
Ng Wee Wei
Health & Public Service
Singapore and ASEAN
Government-as-a-Platform (GaaP) offers a new digital-enabled business and operating model for public agencies to enhance citizen value and drive economic growth.
Accenture research looked at which factors play a crucial role for implementing GaaP. We found that even for the countries that score highest on readiness such as Singapore, there is still room to improve across all dimensions of GaaP: Building the foundation, fostering a mindset of change and innovation, enabling economic growth and innovating for public service delivery.
The 2018 Accenture Public Service Citizen Survey offers 10 key insights for public service in Singapore. Highlights among the findings include: 72% of citizens see government as equally or more qualified than the private sector to deliver AI enabled technologies, and 84% are willing to share more data for more personalised services.
We provide our latest insights on growing trends and technologies as well as new digital platforms and capabilities, which are key
enablers of the Smart Nation initiative.
Accenture Public Service is digitally empowering governments and other public service organisations globally, including Singapore,
to become more effective, efficient, and engaged.
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Follow our Accenture Public Service LinkedIn Showcase Page for the latest thinking, research and insights to deliver public service for the future.
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At Accenture Health & Public Service, the Smart Nation initiative is the bedrock to the work we do. By supporting Singapore’s Smart Nation initiative, we envision a better life for Singaporeans by delivering innovative, meaningful, and delightful citizen services.LEARN MORE