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Smart nation Singapore

WELCOME

Welcome to our Smart Nation Singapore page.

Rising citizens’ expectations continue to challenge government agencies to raise the bar in digital service delivery. Our recent citizen survey confirms this trend, with findings showing that our citizens want greater control, engagement and impact. At the same time, they expect data security and privacy to be a government priority.

As we work towards the Smart Nation vision, we’re here to help you explore ways in which technology innovation can be used to better understand and serve citizens’ evolving needs, while delivering better outcomes.

You’ll find a selection of resources to support you on this journey—including our latest insights on innovation and emerging technology trends, and designing delightful, citizen-centric services.

Please don't hesitate to contact me if you'd like any further information.

Best regards,

Ng Wee Wei
Managing Director
Health & Public Service
Singapore and ASEAN


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RAISING THE PLATFORM

Government-as-a-Platform (GaaP) offers a new digital-enabled business and operating model for public agencies to enhance citizen value and drive economic growth.

Accenture research looked at which factors play a crucial role for implementing GaaP. We found that even for the countries that score highest on readiness such as Singapore, there is still room to improve across all dimensions of GaaP: Building the foundation, fostering a mindset of change and innovation, enabling economic growth and innovating for public service delivery.

WHAT
SINGAPOREANS
WANT

The 2018 Accenture Public Service Citizen Survey offers 10 key insights for public service in Singapore. Highlights among the findings include: 72% of citizens see government as equally or more qualified than the private sector to deliver AI enabled technologies, and 84% are willing to share more data for more personalised services.


SMART NATION INSIGHTS

We provide our latest insights on growing trends and technologies as well as new digital platforms and capabilities, which are key
enablers of the Smart Nation initiative.

People power: Why public service AI strategies need to focus on people, not just machines

Seven innovation
trends for 2018

Governing in the New: Why digital means new roles for governments

Accenture Technology Vision 2018

Why Singapore’s Smart Nation must have people + machines at its heart

Artificial
intelligence: Driving
future growth in
Singapore

Blockchain: Mapping new trade routes to trust

Unleashing government innovation

Smart Nation
Workforce

TRANSFORMING PUBLIC SERVICES

Accenture Public Service is digitally empowering governments and other public service organisations globally, including Singapore,
to become more effective, efficient, and engaged.

Public Safety

Prevent to protect

Cities

High performance
smart city Singapore

Postal

The new delivery reality
for post and parcel players

Borders

The new border agency

Social Services

Making the personal possible

Health

Insight driven health

WORK WE'VE DONE

SingPass

A digital identity for
residents to access
government services

CorpPass

A corporate digital
identity for businesses
to access government services

Safe City Test Bed

A public safety solution
using video and sensor
analytics for the Singapore

MINDEF NS portal

Enabling smarter personalised
citizen interaction with a
revamped National Service portal

One Patient,
One Health Record

Transforming healthcare
in Singapore with electronic
health records

LATEST NEWS

CONNECT WITH US


ACCENTURE PUBLIC
SERVICE ON LINKEDIN

Follow our Accenture Public Service LinkedIn Showcase Page for the latest thinking, research and insights to deliver public service for the future.



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STAY CONNECTED
WHEREVER YOU ARE WITH
ACCENTURE IN SINGAPORE

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WHO WE ARE

Meet our Health & Public Service Leaders

Ng Wee Wei

Wee Wei is Managing Director of the Health and Public Service Client Service Group in Singapore and ASEAN. She also holds the role of APAC Defence and Public Safety Industry Lead within the Health and Public Service Operating Group.

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Wu Chun Wei

Chun Wei is the Technology Delivery Lead for Health & Public Service Client Service Group in ASEAN. His role focuses on designing and implementing innovative and pragmatic solutions to deliver improved business outcomes for public sector agencies.

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Carl Ward

As the Group Technology Officer for our Health and Public Service business, Carl specialises in framing and architecting large transformation programs for Government and Health including work in Tax, Human Services, Health, Postal and Defence.

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Dr. Julian Sham

Dr. Julian Sham is a principal director and the Asia Pacific Clinical Services Lead for Health and Public Service at Accenture. He brings more than 26 years of experience in healthcare to these roles, including over 10 years as a practising hospital doctor.

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JOIN OUR TEAM

Do work that matters. Bring your vision to life.

At Accenture Health & Public Service, the Smart Nation initiative is the bedrock to the work we do. By supporting Singapore’s Smart Nation initiative, we envision a better life for Singaporeans by delivering innovative, meaningful, and delightful citizen services.

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