Welcome to our Smart Nation Singapore page.
Rising citizens’ expectations continue to challenge government agencies to raise the bar in digital service delivery. Our recent citizen survey confirms this trend, with findings showing that our citizens want greater control, engagement and impact. At the same time, they expect data security and privacy to be a government priority.
As we work towards the Smart Nation vision, we’re here to help you explore ways in which technology innovation can be used to better understand and serve citizens’ evolving needs, while delivering better outcomes.
You’ll find a selection of resources to support you on this journey—including our latest insights on innovation and emerging technology trends, and designing delightful, citizen-centric services.
Please don't hesitate to contact me if you'd like any further information.
Ng Wee Wei
Health & Public Service
Singapore and ASEAN
Government innovation: Citizens value and want more of it. An Accenture survey of 590 government professionals across 10 countries found almost universal recognition of what citizens are asking of them. Yet just 8 percent of agencies in the study stand out as government innovation leaders.
Designed around Accenture’s Innovation Framework, the survey uncovered some surprising habits and practices of government innovation leaders. Discover what they’re getting right and what sets them apart.
Our latest citizen survey offers key insights into Singapore citizens’ view of public service use of artificial intelligence and emerging technologies to deliver new and improved services. Among those surveyed, there was strong support for public-private collaboration to develop more innovative public services, and over 80% indicated they were willing to give access to their personal data in exchange for improved services.
We provide our latest insights on growing trends and technologies as well as new digital platforms and capabilities, which are key
enablers of the Smart Nation initiative.
Accenture Public Service is digitally empowering governments and other public service organisations globally, including Singapore,
to become more effective, efficient, and engaged.
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At Accenture Health & Public Service, the Smart Nation initiative is the bedrock to the work we do. By supporting Singapore’s Smart Nation initiative, we envision a better life for Singaporeans by delivering innovative, meaningful, and delightful citizen services.LEARN MORE