Welcome to our Smart Nation Singapore page.
Rising citizens’ expectations continue to challenge government agencies to raise the bar in digital service delivery. Our recent citizen survey confirms this trend, with findings showing that our citizens want greater control, engagement and impact. At the same time, they expect data security and privacy to be a government priority.
As we work towards the Smart Nation vision, we’re here to help you explore ways in which technology innovation can be used to better understand and serve citizens’ evolving needs, while delivering better outcomes.
You’ll find a selection of resources to support you on this journey—including our latest insights on innovation and emerging technology trends, and designing delightful, citizen-centric services.
Please don't hesitate to contact me if you'd like any further information.
Ng Wee Wei
Health & Public Service
Singapore and ASEAN
As public service organisations strive to meet citizens’ digital expectations and growing demands, reimagined processes will play a key role. Rather than simply automating existing processes to make them faster and cheaper, true reimagination of processes forges new alliances between people and machines that focus on new ways to work and enables them to achieve more together.
Our latest citizen survey shows demand for digital services, innovative technologies, and improved service delivery remains strong in Singapore. At the same time, Singaporeans want to increase their level of engagement with digital government. The survey also illustrates what concerns citizens around data security and privacy in relation to public sector agencies.
We provide our latest insights on growing trends and technologies as well as new digital platforms and capabilities, which are key
enablers of the Smart Nation initiative.
Accenture Public Service is digitally empowering governments and other public service organisations globally, including Singapore,
to become more effective, efficient, and engaged.
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At Accenture Health & Public Service, the Smart Nation initiative is the bedrock to the work we do. By supporting Singapore’s Smart Nation initiative, we envision a better life for Singaporeans by delivering innovative, meaningful, and delightful citizen services.LEARN MORE