Smart nation Singapore
WELCOME
Welcome to our Smart Nation Singapore page.
As we work towards the Smart Nation vision, we’re here to help you explore ways in which technology innovation can be used to better understand and serve citizens’ evolving needs, while delivering better outcomes.
You’ll find a selection of resources to support you on this journey—including our latest insights on innovation and emerging technology trends, and designing delightful, citizen-centric services.
Please don't hesitate to contact me if you'd like any further information.
Best regards,
Ng Wee Wei
Managing Director
ASEAN Health & Public Service Lead
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CITIZEN EXPERIENCE IN THE DIGITAL AGE
Citizens are digital customers, accustomed to consuming delightful, relevant and seamless experiences, with brands that continuously reinvent themselves to anticipate customers’ goals and needs.
As customers’ expectations grow and evolve in the commercial sphere, so too will their expectations for how they engage with the government.
A digital government can transform and meet this shift in expectations, by becoming a Living Government that empowers public agencies to deliver a truly relevant, connected and seamless experience.
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WHAT
SINGAPOREANS
WANT
The 2018 Accenture Public Service Citizen Survey offers 10 key insights for public service in Singapore. Highlights among the findings include: 72% of citizens see government as equally or more qualified than the private sector to deliver AI enabled technologies, and 84% are willing to share more data for more personalised services.
SMART NATION INSIGHTS
We provide our latest insights on growing trends and technologies as well as new digital platforms and capabilities, which are key
enablers of the Smart Nation initiative.
TRANSFORMING PUBLIC SERVICES
Accenture Public Service is digitally empowering governments and other public service organisations globally, including Singapore,
to become more effective, efficient, and engaged.
WORK WE'VE DONE
MINDEF NS portal
Enabling smarter personalised
citizen interaction with a
revamped National Service portal
CONNECT WITH US
ACCENTURE PUBLIC
SERVICE ON LINKEDIN
Follow our Accenture Public Service LinkedIn Showcase Page for the latest thinking, research and insights to deliver public service for the future.
CONNECT WITH US
STAY CONNECTED
WHEREVER YOU ARE WITH
ACCENTURE IN SINGAPORE
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WHO WE ARE
Meet our Health & Public Service Leaders
Ng Wee Wei
Managing Director
Health & Public Service, Singapore and ASEAN
Ng Wee Wei
Wee Wei is Managing Director of the Health and Public Service Client Service Group in Singapore and ASEAN. She also holds the role of APAC Defence and Public Safety Industry Lead within the Health and Public Service Operating Group.
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Wu Chun Wei
Managing Director
Technology Delivery Lead, ASEAN
Wu Chun Wei
Chun Wei is the Technology Delivery Lead for Health & Public Service Client Service Group in ASEAN. His role focuses on designing and implementing innovative and pragmatic solutions to deliver improved business outcomes for public sector agencies.
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Carl Ward
Group Technology Officer
Health & Public Service
Carl Ward
As the Group Technology Officer for our Health and Public Service business, Carl specialises in framing and architecting large transformation programs for Government and Health including work in Tax, Human Services, Health, Postal and Defence.
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Dr Julian Sham
Principal Director
Accenture Health Practice
Dr. Julian Sham
Dr. Julian Sham is a principal director and the Asia Pacific Clinical Services Lead for Health and Public Service at Accenture. He brings more than 26 years of experience in healthcare to these roles, including over 10 years as a practising hospital doctor.
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JOIN OUR TEAM
Do work that matters. Bring your vision to life.
At Accenture Health & Public Service, the Smart Nation initiative is the bedrock to the work we do. By supporting Singapore’s Smart Nation initiative, we envision a better life for Singaporeans by delivering innovative, meaningful, and delightful citizen services.
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