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Technology Vision 2016 ASEAN: People first

Succeeding in today's digital world is a challenge that can't be solved simply by consuming more and more technology.

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Winners in the digital age know success comes from more than just completing a checklist of technology. It hinges on people. Keeping up with changing technology is vital. But today, it's just as important to evolve the organisation's corporate culture. In a disruptive world, workforces must be built to adapt, to embrace new business strategies and continuously learn new skillsets.

MALAYSIAN PERSPECTIVE

We are in the midst of a digital revolution—and the pace has been staggering. Like other parts of the world, in Malaysia, there has been a constant stream of new technology to ingest, new ways to scale products and services, new channels to engage with customers and connect with partners, and the list goes on.

DOWNLOAD: PEOPLE FIRST: THE PRIMACY OF PEOPLE IN A DIGITAL AGE [PDF]

Intelligent Automation

There are several examples of Intelligent Automation being successfully adopted and incorporated in Malaysia, for example the Royal Malaysia Police's SMART Lock-Up and Tenaga Nasional Berhad's smart meters. However, on the whole, the scale of adoption remains small.

Liquid Workforce

When it comes to creating a Liquid Workforce in Malaysia, there has been uneven progress. At the skills level, large companies are building their own internal learning centres, and tertiary institutions are updating their curriculums to reflect the new capabilities and competencies needed, especially in the areas of data science and analytics.

Platform Economy

There is a good grasp of the platform economy in Malaysia, and many examples of companies either becoming platform providers or plugging in to existing platforms. This is evening out the playing field for businesses, big and small. iFlix, the ASEAN version of Netflix, for example, used the Amazon Web Services (AWS) platform to shorten time to market.

Predictable Disruption

Companies have not yet adopted digital technologies at scale simply because beyond technology, true digital transformation requires the entire organisation to be ready—from legal and risk management, to IP protection and having the right talent and ecosystem.

Digital Trust

In the last three years, there has been significant focus on cyber security by companies as well as the Malaysian government, working through CyberSecurity Malaysia, the national cyber security specialist agency under the Ministry of Science, Technology and Innovation (MOSTI).