Get Families to Economic Sustainability Faster with Human Services Analytics: Human services professionals know that the neediest families can sometimes be the hardest to help—and the journey to economic sustainability is different for each of them. But what if your agency could improve outcomes for the hardest-to-help families—getting them to economic sustainability faster? The good news is that it is possible to provide more individualized help to families faster with human services analytics.
We’ve heard a lot about human services analytics. Agencies are working hard to make the most of using data insight, especially in individualized siloed programs. What’s exciting is that by starting to collect outcomes data—such as time to employment, wages earned when leaving eligibility for assistance, and integrating child support data with assistance eligibility data—you can uncover pathways across siloed programs out of poverty for families with common characteristics. Some agencies seem excited about the prospect of working this way; however, many seem paralyzed to act. These agencies may be making false assumptions about the abilities and capabilities of families in their caseload. They may lack the needed data maturity to help them find the new and meaningful pathways out of poverty for the families they serve. Listen to Howard Hendricks, director of Human Services Business Strategy, on this podcast as he discusses getting families to economic sustainability faster with analytics.