Enterprise resource planning (ERP) continues to be at the center of the chief information officer (CIO) agenda for large consumer packaged goods (CPG) companies striving to grow profitably. To achieve the required agility and flexibility to be able to expand to new markets and reach consumers in a volatile environment prone to disruption, businesses will need to squeeze out every opportunity for efficiencies from their backbone ERP.
Businesses must establish a new level of vigor as they determine how to enable more effective usage, adoption and quality improvement of processes and functions. They must adopt a “sweat the asset” mindset to consistently squeeze out every drop of value from ERP investment programs.
Traditionally, very few companies address all phases of the ERP transformation in a business case. Even the measure of benefits generated was applied with different rigor and consistency within the same organization. Also, few CPG companies have initiated a continuous improvement process to ensure value is regularly and rigorously squeezed from ERP from end to end.
Today, CPG companies are focusing more attention on figuring out where they want to go before embarking on large investments involving transformation of their core ERP. They aim to maximize the benefits of ERP, wherever they are in the journey.