Disruption is creating a new operating environment for public safety agencies: new threats, a need to identify, risk and harm from volume, meet increasing citizen expectation, to create new ecosystems, attract new talent and capability, all against a backdrop of budgetary pressure.
Digital is creating new crime types and opportunities for criminals. Public safety agencies must now spread their resources more wisely and react more quickly while learning to police both the virtual and physical space. Some agencies are turning these challenges into opportunities and making positive steps towards digitising their operations.
Increasingly, public safety leaders are also recognising the need not just to digitising their current business; but the need to rethink strategies and ways of operating to take advantage of the digital age with the goal of emerging stronger from it. The NEW is creating opportunities for public safety organisations to pivot to a more preventative operating model.
Defining from event to outcome; the reactive element and often the core activity
Responding to calls to service from the public
Focused on target nominals and OCNs together with geo hotspots
Addressing community highlighted priorities in collaboration solutions for intervention, de-escalation and referral
Assessing digital and physical evidence as an investigative and intelligence tool
Managing and caring for suspects and prisoners in police custody
Preparation of case papers for the court and successful prosecution and sentencing
Addressing those at risk of offending and those who have offended and pose future risk
BE THE DISRUPTORS NOT THE DISRUPTED. We see four distinct areas of focus needed to stay one step ahead of the criminals and lead in the NEW.
Embrace digital to improve policing functions
Grow the traditional reactive core of operations to meet new and emerging threats
Pivot to a proactive and preventative model
Secure the trust of the public to support their police forces as they adopt new approaches