While the media may question why the police need to fill in as many as 50 forms for minor crimes, the fact remains that documentation and information processing are vital to effective police practices. Whether capturing, analyzing, reviewing or logging evidence, methodical procedures must be followed to handle the increasing volume and complexity of crimes. Accenture believes prioritizing processes and using technologies to standardize case activities can bring dramatic improvements to law enforcement procedures.
Accenture has discovered how standardization, automation and digitization can lead to dramatic improvements in managing law enforcement efforts. In areas such as incident reporting, expected gains of 60 percent can be achieved in both time and workload capacity as a result of streamlining and standardization. Similarly, case management metrics can typically reveal time and workload capacity gains of more than 50 percent.
Making law enforcement processes more effective and using technology as an enabler, police forces can enhance their operations and supplement the investigative skills of individuals as well as expedite standard procedures. Released from mundane tasks, police officers can enjoy more time for in-depth thinking to solve the case. In short, improving law enforcement processes helps police officers focus less on chasing case details and more on using their detective skills to serve citizens well.