Center to serve as innovation hub for development of advanced analytics solutions to help public and private sector companies deliver better services and outcomes for citizens
SINGAPORE — Accenture (NYSE: ACN) today announced the opening of its Analytics Innovation Center in Singapore in collaboration with the Economic Development Board (EDB). The center will serve as an asset development lab and a research and innovation hub to deliver citizen-centric advanced analytics solutions for Accenture clients.
The Accenture Analytics Innovation Center (AAIC) is supported by the EDB, whose role is to help enhance Singapore’s position as a global hub for business and investment. The center will focus on developing innovative approaches for the use of analytics in services related to education, health, procurement, public safety, resource utilization, smart grids, transportation and workforce effectiveness. The center has been built to help Accenture clients in both the private and public sector generate real-time, actionable insights to drive more informed business decisions, improve their service delivery capabilities and deliver better services and outcomes for citizens.
“Singapore is the ideal location for this new center because of the alignment with the country’s focus on pioneering advances in innovation, driving competitive advantage for growth, and maintaining a high level of citizen engagement,” said Teo Lay Lim, managing director, Accenture Singapore and ASEAN. “Over the last thirty years, Accenture Singapore has contributed significantly towards transforming the way citizens live and work. We are uniquely qualified to continue providing clients with innovative analytics capabilities that help enable timely, insight-driven, outcome-oriented decision-making.”
“We believe that the intellectual property output from the center will enable a number of breakthrough solutions for our clients that will positively impact the lives of Singapore citizens. Based on our strong relationships with the Singapore government, global multinational corporations as well as leading local companies, we look forward to serving the needs of our broad client base through the unique analytical skills housed at the center – one that we see as being a genuine hub for research and innovation,” Teo added.
The Analytics Innovation Center will showcase the expertise of Accenture data scientists whose mission is to help accelerate the development and usage of advanced analytics solutions. Specifically, the center will drive the creation of an analytics knowledge base and related intellectual property in Singapore across a number of key areas including:
Public Safety—By framing risks and identifying threats to a country’s critical infrastructure, public safety agencies may maintain safety and make insight-driven decisions into where to invest for public safety improvements. For example, identifying the analytics capabilities required to detect high risk population segments for targeted interventions, including through the use of preventive education and active citizen engagement.
Service delivery—Both public and private sector organizations can identify areas for process improvement—enterprise performance improvements that could potentially cut costs, increase revenue, improve visibility and inventory control, and enhance efficiency. For example, analyzing citizen sentiment expressed through social media; and helping a postal service work towards improving its sales efficiencies and cutting customer-related costs.
Workforce effectiveness—Workforce analytics can help government executives improve executive decision making about the workforce, monitor the effectiveness of training and HR programs, reduce workforce costs, increase employee productivity, effectively manage employee compensation, improve retention and also reduce IT and human resources reporting workloads.
“We are pleased that Accenture has chosen Singapore for its first Analytics Innovation Centre in the region,” said Jayson Goh, Executive Director, Infocomms & Media, Singapore EDB. “Companies want to use analytics to extract value from their masses of data. The Accenture Analytics Innovation Centre leverages Singapore’s talent and leading edge IT infrastructure to help companies translate information into insights, and deliver new value and improved performances for their businesses.”
Accenture’s Network of Innovation centers are co-located with and leverage the skills and expertise at locations across the Accenture Global Delivery Network, Accenture Technology Labs and the Accenture Global Talent and Innovation Network. Other centers in the analytics network include locations in Bangalore, Barcelona, Chicago, Dublin, Mumbai, New Delhi and San Jose, California. Accenture (NYSE: ACN) was named a leader in business analytics IT consulting and systems integration services, according to an IDC MarketScape report on “Worldwide Business Analytics IT Consulting and Systems Integration Services 2012 Vendor Analysis.” (doc #234938, May 2012)
Accenture is a global management consulting, technology services and outsourcing company, with 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com.