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WELCOME

Wee Wei Ng

Welcome to our Smart Nation Singapore website. Here you’ll find a selection of resources to support you on this journey—including our latest insights on innovation, emerging technology trends and designing delightful, citizen—centric services. Please don't hesitate to contact me if you'd like any further information.

Best regards,

Wee Wei Ng
Managing Director – Health & Public Service, Singapore

DELIGHTFUL CITIZEN-CENTRIC SERVICES

Singapore’s quest to become a Smart Nation has citizens at its heart, reducing friction between government and citizens at every interaction. Yet, based on their interactions with other services and brands, citizen expectations continue to rapidly evolve—something we call liquid expectations. Design Thinking, UX and analytics can enable delightful experiences for citizens while driving outcomes for government.

LIVING SERVICES: BEYOND THE IOT

This is an incredibly exciting time, as we are on the cusp of the next major wave of transformative digital services. We are already seeing the integration of smart digital technology into many objects, devices and machines. Some call it the "Internet of Things," but in our view this does not accurately describe the inherent benefits this age will bring and its key characteristics. We think this is the era of Living Services.

Living Services are sophisticated, contextually-aware digital services designed to anticipate and respond to our needs, almost as if they are alive. They possess unrivaled potential to enrich our lives—health, home, work, travel, education, and more—in ways unimaginable just a few years ago, both by removing mundane tasks and offering services that surprise and delight us. Welcome to the era of Living Services.

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EMERGING TECHNOLOGIES

The Smart Nation vision goes far beyond the Internet of Things—it’s the convergence of the IoT, artificial intelligence, robotics, big data and the fact that every Singaporean carries a device with communicative and sensor technology.

CONNECTIONS

Get the latest from our Digital ASEAN blog.

Reflections on the big issues facing ASEAN’s business and government leaders in an era of disruption

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