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Virtualization Engineer

Ho Chi Minh City Job No. r00225025 Temporary - Hybrid
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Job Description

  • Work with internal and external customers on resolving complex Virtualization and Storage issues.
  • Maintain, monitor and analyze performance of infrastructure components and give recommendations.
  • Work on specifications, technical documentation, requirements, and knowledge database (Team Wiki)
  • Prioritize workload and resolution to meet service level agreements.
  • Analyze and resolve complex customer issues, escalating to other departments as identified.
  • Participates in identifying and recommending complex technology solutions for clients.
  • Work closely with Backup, Network, Datacenter and System teams on issue resolution and process improvement.
  • Tracks and recognizes knowledge opportunities; recommends and perform additional training as needed.
  • Provides training and mentors junior staff members.
  • Application performance troubleshooting.
  • Migrating clients (P2V, V2V etc..) from a datacenter to another.
  • Rotating On-call support shift.
  • Prioritize issues and demonstrate a sense of urgency.
  • Identify issue trends and recommend appropriate course of action to address.
  • Demonstrate excellent partnering, communicating, and negotiating skills in order to gather client requirements and communicate effectively with the other teams
  • Maintain composure under pressure and accurately access and resolve problem situations.

Qualifications

Must have

  • At least 3 years of experience in the same role
  • Experience on multitenant platforms / mutualized Environment’s requirements and constraints
  • VMWare Vsphere/ NSX/Vsan
  • Storage certification (EMC/IBM/Netapp/etc.)
  • Good System skills (Linux/windows)
  • Good Network knowledge (Routing/switching/firewalling)
  • Strong hardware/datacenter skills and knowledge (x86 servers/SANs/interconnexion (cabling/fiberoptic management…)
  • Active Directory, DHCP Server, DNS, VPN
  • Storage: SAN, FC, SSD, HDD, NAS
  • Virtualization – Expert knowledge of VMware
  • Ability to explain virtual servers vs. physical servers and various cloud computing concepts.
  • Knowledge on Azure /AWS
  • Strong knowledge on Security concepts and best practices
  • Great communication skills in written & spoken English.

Nice to have

  • BSc/MSc in Computer Science & Engineering or equivalent
  • Knowledge of SDDC and HCI technologies
  • Knowledge of Backup software
  • Public cloud certification is a plus
  • ITILv4 is a plus
  • Hyper-V is a plus
  • Working experience in IT services provider company.
  • Excellent interpersonal skills including verbal and written communication skills, teamwork and customer service skills.
  • Motivating staff and creating a space where they can ask questions and voice their concerns.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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