Skip to main content Skip to footer

Job Description

We are:

Accenture’s ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some. What makes our approach so unique? Operating across Asia Pacific we bring together commercial innovation and leading-edge technologies to deliver an integrated, mobile and interactive experience that far exceeds expectations. How? Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities. Are you ready to learn and grow in a career, while making a difference? 

You are:
The ServiceNow Specialist, with deep understanding of the NOW platform,  will develop the application including configuration, report development and data migration, where applicable. You will perform custom development, 3rd party integrations, carry out unit-testing and defect resolution. You will be responsible for completing technical reviews of junior developer’s development work, provide feedback, and re-work task. You will carry out migration of the changes to production environment, assist with technical design and documentation, and collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business requirements.

The work:

• Develop the application including configuration, report development and data migration, where applicable.
• Perform custom development (as required) and 3rd party integrations.
• Carry out unit-testing and defect resolution.
• Carry out migration of the changes to production.
• Assist with technical design and documentation.
• Collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business requirements.


Here's what you need:

Basic Qualifications:
• 2+ years of applying Javascript coding / development skills in ServiceNow environments
• 2+ years of experience designing, building and configuring applications to meet business process and application requirements
• Advanced in JavaScript development in ServiceNow components
• ServiceNow certification required (ideally you will have at least  Admin & Application Developer)
• Advanced in ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with CreateNow
• Advanced in experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel
• Expertise in one or more of the following ServiceNow applications:

Bonus points if you have:
• Working knowledge of Linux operating system
• Experience with Web Services Integration (SOAP, REST, and JSON)
• Experience with System/Process Automation (Orchestration)
• Experience with the System Development Life Cycle (SDLC) processes including client requirement analysis and system design 
• DevOps experience
• Experience with governance/service management/operations
• Experience managing remote teams
• An ITIL certification

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.