Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Program & Project Mgmt Senior Manager

Improve organization performance and achieve program goals by developing and executing end-to-end project management activities. Demonstrate creativity and flexibility when creating and driving project plans and estimates, scope and requirements from implementation to deployment. Proactively manage and report on execution of deliverables. Master communicators across multiple stakeholders aligning priorities and direction.

Responsibilities

  • Control delivery of programs, projects and/or managed services

  • Deliver desired business outcomes and/or service commitments through effective planning and execution

  • Manage the delivery effort including change, demand and support of operations management within schedule, cost, quality, effort and SLAs

  • Prioritize and manage the scope of the assigned program, project or contracted service Identify, understand and effectively manage milestones and dependencies across multiple stakeholders ensuring clear accountabilities and shared understanding of impact

  • Manage issues and risks of the assigned program, project, releases or contracted service

End to End Phase/Project Management

  • Manage the program/project from scoping and requirements through deployment for an end-to-end project or specific area of a project (e.g. build or test)

  • Proactively manage and monitor execution of deliverables and status in an effective manner Understand the fundamental solution being developed/deployed - its business value, blueprint, how it fits with the overall architecture or business operations, risks, etc.

  • Ensure that internal and external project resources with appropriate skill sets are provided

  • Escalate issues to management which cannot be resolved at the program/project level

  • Ensure resolution of cross segment/team project issues, risks, and/or conflicts

  • Manage critical path, dependencies, contingency and overall budget performance (e.g. Estimate At Completion (EAC) vs. budget)

  • Proactively eliminate critical path road blocks to help ensure successful delivery of the solution

  • Take steps to proactively mitigate project risk as defined/required in project plan.

  • Ensure stakeholders clearly understand what risks will or will not be mitigated

  • Ensure project members effectively manage dependencies, budgets, and schedule

  • Ensure the project stakeholders' expectations are understood and managed

  • Report and manage overall project/release status back to the project sponsor and stakeholders

  • Take responsibility for end-to-end solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications and focus on quality

  • Validate that proper deliverable and phase stage containment is occurring where required, e.g., signoffs are scheduled and completed, dependent deliverables are completed, phase plans are completed and agreed to by project leads before the phase starts

  • Manage all change requests, validate all budget/schedule impacts, obtain the stakeholders' commitment, and communicate approved changes to all teams

  • Ensure peer and/or quality reviews are completed for each project and address findings with project team

  • Review and be responsible for the overall development and integration of requirements

  • Define the project iteration strategy. Manage and evaluate iterations

  • Ensure that all requirements, project plans, and changes to commitment are communicated to all affected team members

  • Manage relationships and coordinate work between different teams at different locations

  • Manage relationships with all suppliers and subcontractors. Monitor their progress and adherence to the contract

  • Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions

  • Participate in quality management reviews

  • Ensure that the project's assigned portion of the business case planned value is delivered.

Monitors delivery of programs, projects and/or managed services

  • Monitors delivery performance and quality using metrics and status reporting and implement continuous improvements

  • Supports the management of financials, contractual, and operational commitments in alignment with contract and original deal economics, as well as cost management targets

People Management and Development

  • Mentor and provide guidance to project resources

  • Proactively assign work and provide instructions, advice and technical/business leadership and guidance to project staff; review work in progress in a timely manner and assess completed work for accuracy, required results and quality

Plan programs, projects and/or managed services

  • Baseline the scope and estimate and plan the work Plan and manage resourcing/staffing within a globally sourced delivery model

Process Capability Development and Special Initiatives

  • Comply with any required capability/process certification requirements (e.g., CMMI, ITIL) by following ADM/standard methodologies or ensuring waivers are submitted for any deviations

  • Continually improve program/project productivity

Project/Phase Planning and Estimating

  • Define the overall project scope with the project sponsor and key project/program stakeholders (e.g., delivery leadership team, solution architects etc.)

  • Develop program/project/phase plans and estimates through negotiations with the project sponsor, key stakeholders, and/or client as required

  • Determine needed deliverables, high level approach, project profile, responsible teams, overall project schedule/timeline, critical path by deliverable, productivity improvements, overall risks and planning assumptions using Accenture Delivery Methods (ADM) as required

  • Drive/evaluate estimates by deliverable and work with teams to optimize and reduce overall estimates

  • Create/consolidate project labor and expense estimate and generate work arrangement vehicles

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Qualifications

  • Rich experience in the Finance Services industry with in-depth industry expertise including the industry/digital/technology trends

  • Preferred having at least 10 years working experience in consulting or account management

  • Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role

  • Experience of working with C-level executives at the client organization

  • 10+ years - Sales Pursuit Management 

  • Win strategy development

  • Value proposition development

  • Transition to delivery

  • Sales pursuit management

  • Lead generation

  • Offering campaign management

  • Business Case Development

  • Deal Qualification

  • Deal Shaping

  • Pricing & Profit Optimization

  • Proven ability to build, manage and foster a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Desire to work in an information systems environment

  • Excellent communication (written and oral) and interpersonal skills

  • Excellent leadership

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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