LTS Analyst

Education: Minimum diploma in Information Technology

Skills/Experience Required:

• Minimum 5 years’ experience in hardware, software support and network operations.
• Cisco Certified Network Associate (CCNA) preferred.
• Experience in design & implementation of Audio & Video(AV) for remote office buildouts / relocations.
• Experience in implementation, administration and troubleshooting network infrastructure devices – Cisco / Aruba Platform.
• Experience in implementation of network infrastructure for remote office buildouts / relocations.
• Proven hands-on network engineering experience
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Liaise with Global Network team and vendors for troubleshooting and resolution on network related problems
• Scheduling and Implementing of Next-Gen network solutions and/or improving the efficiency of current networks
• Installing, configuring, upgrading and supporting network equipment including routers, proxy servers, switches, WAN accelerators, IDS & Firewalls to maximize network efficiency and security
• Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Operate and support video conferencing devices and digital content delivery solutions eg. Cisco MX700/800, Microsoft Surface Hub.
• Good working and troubleshooting knowledge of Windows 10, Office 365 and Windows Server OS & Deployment Services
• Possess an analytical mind, with an ability to learn new technologies quickly
• Good time management skills
• Ability to follow and implement processes
• Strong documentation skills
• Strong verbal and written communication skills.
• Team player and ability to work independently.

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.