Job Description

Job Description:
  • Be involved in Analysis, Customer Interaction and Investigations.
  • Incumbent is required to work closely together with the client's law enforcement teams that handle compliance workflows
  • He/She would be closely working with client-based platforms to communicate with law enforcement agencies on compliance/non-compliance matters


Qualifications

Job Requirements
  • 1 – 2 years of customer service experience
  • Flexible and quick learner, able to adapt to continuously evolving changes at client project
  • Strong soft skills: Self-Confidence, Dealing with Complexity
  • Excellent communication skills in English: verbal, written skills
  • Demonstrate speed at carrying out tasks, agility, critical-thinking, and problem-solving skills, ability to learn quickly
  • Self-driven with attention to detail and follow-through to closure of issues
  • Ability to multi-task and work under pressure
Preference
  • Singaporeans preferred due to the urgency of hire
  • Candidates with call center experience have an added advantage
Working Hours: 8.30am – 5.30pm.
  • Monday – Fridays work schedule
  • Willing to support weekend shift on a staggered rotation.
  • Willing to support on PH holiday
Candidate will also have opportunities to hone their functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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