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Digital Business Operations Specialist

Job Location: Singapore

Regional Description: Singapore

Job Number: 00627686


- Job description

The Accenture Digital Business Operations Specialist will be responsible to deliver business operations support to the ASEAN Digital GU Lead and Business Operations Lead. You’re expected to work collaboratively with the various ASEAN Digital business unit leads to enable the execution of our business strategy by implementing and managing various programs to ensure alignment against our business and operational goals. You will be supporting the ASEAN Digital Business Operations Lead in engaging key stakeholders and participate in the regular monitoring, analyzing and reporting of our business performance. Part of your day-to-day responsibilities will include but are not limited to financial, operational and talent management pertaining to the ASEAN Digital business.
Key Responsibilities:
  • Participate in the development and improvement of standardized operation processes.
  • Implement and drive continuous improvement and optimization programs and managing critical program dependencies.
  • Ensure that business operations and related work teams have clear strategies and approaches in place that link to the overall goal of the ASEAN Digital business.
  • Support the business leads in establishing the vision, mission and goals to align with business and operational objectives.
  • Participate in the forecasting and tracking of portfolio of projects and functions. Design appropriate management reports or scorecards that articulate financial results and highlight inefficiencies.
  • Work with sales/delivery/product teams to ensure business operations requirements are understood to enable effective support and delivery.
  • Monitor the delivery of business results. Understand, meet and monitor stakeholders’ expectations and take corrective actions to address gaps.
  • Manage business operations related risks and mitigation.
  • Use the latest Accenture tools to provide insights to the business.
Skills requirements:
  • Ability to build and maintain relationships with key stakeholders.
  • Experience in monitoring, tracking and managing business programs.
  • Experience in implementing operational models.
  • Structured and organized approach to work but with the ability to be flexible when necessary, performing other role related duties when required.
  • Business planning and analytical skills are essential.
  • Able to handle multiple requests and prioritize according to business stakeholder needs and requirements.
  • Good understanding of business intelligence, dashboards and scorecards and preferably have handled projects in the areas of process improvement, operations and business analytics
  • Knowledge of data visualization tools like Power BI, Tableau, Qlik, advanced excel preferred.
You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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