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Accounts Payables Helpdesk (Japanese Speaking)

Job Location: Singapore

Regional Description: Singapore

Job Number: 00595054

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Our deep expertise in business processes starts with our people, whose learning and extensive industry, technical and functional experience give us the know-how to help drive measurable business outcomes for our clients. By applying that know-how and smartly integrating intelligent technologies into our service delivery, we can transform entire processes, creating new business opportunities and dramatically enhanced services, as well as giving our clients fast access to technology and process advances without enduring expensive and disruptive upgrades.
 
Accenture provides integrated finance and accounting services to a large global client within our Communications, Media, and Technology organization.  It is a multi-year BPO contract supporting operations across two global delivery locations. The engagement includes over two hundred individual roles worldwide incorporating four languages.
 
Role & Responsibilities
 
  • Responsible for managing procurement and AP queries which comes to the helpdesk team
  • Receives queries from internal stakeholders or external vendors and assign the appropriate team for action
  • Advises the requestor when the action is completed or if further information is necessary
  • Coordinates with relevant parties to resolve issues when there are discrepancies/ unclear requests sent
  • Liaises and works with Counterparts/Partner to ensure rapid research and response times
  • Works with our U.S. teams to ensure all helpdesk queries are managed within the required turnaround time
  • Partner closely with Japanese Invoice Processing colleague with translation of Japanese AP invoices
  • Performs special projects as assigned by Team Lead or Manager
  • Complies with all client published policies/ procedures and any legal regulatory requirements in addition to ensuring that Client’s Service Level Agreement is met
Requirements / Qualifications
 
  • Diploma in Accounting, Finance or any Business related course OR University Degree in Accountancy, Finance or any Business related course with relevant 3 – 5 years working experience
  • Fluent in English and Japanese to interact and work with native Japanese counterparts
  • Good working knowledge of an ERP system; ORACLE experience would be an advantage
  • Excellent working knowledge of MS Office
  • Strong communication skills
  • Adaptable to learn new processes, concepts, and skills.
  • Demonstrates the ability to work as part of a team
  • Able to work under time pressure, able to prioritise workload and meet strict deadlines.
  • Strong analytical and problem solving skills
  • Positive attitude and flexible, especially in the period of month/quarter/year-end closing
 
You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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