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Systems Tooling Specialist

Job Location: Singapore

Regional Description: Singapore

Job Number: 00535359

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

 

Systems Tooling Specialist supports the maintenance experience in the Infrastructure and Application Systems monitoring, and Event Management Tools. 


Job Responsibilities:

 

  • Design, plan, configure and maintain comprehensive, well-structured enterprise Infrastructure and Application Monitoring (including application transaction performance monitoring).
  • Work on Application Performance Monitoring through ManageEngine AppManager, creating metrics, alerts, reports and dashboards for the in-scope applications.
  • Discover devices, model and create topology views, groups in ManageEngine AppManager and OpManager, as per the requirements, to monitor and manage the IT infrastructure and application landscape.
  • Create/update new monitoring templates (based on agent-based and agentless monitoring solutions).
  • Create/update monitoring Dashboards (Business Dashboards, Application Monitoring Dashboards, Infrastructure Monitoring Dashboards).
  • Participate on RUN/Operations activities (Morning checks, health checks, upgrades of products, etc).
  • Maximizes system performance by monitoring performance of the System Tools; troubleshooting server and application problems.

Skills and Qualifications:

  • Minimum of a Bachelor’s degree or equivalent
  • Minimum 3 years of relevant experience
  • Certifications on any enterprise monitoring tool and ITILv3 will be an added advantage
  • Strong knowledge on SQL and PostgreSQL databases
  • Excellent understanding of TCP/IP, SNMP, SMTP and SMS for integration to Management Tools, including other networking protocols will be essential

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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