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Data Management Lead

Job Location: Location Negotiable

Job Number: 00493600

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

 
Role Summary

The selected candidate will lead a team of representatives to help improve sales data quality in the internal Client Relationship Management system. 


Responsibilities

  • Review and Approve or deny connections within a review tool based on client Policy.
  • Review data provided by advertisers and validate it matches the corresponding internal CRM object (e.g. the contact for the advertiser’s company).
  • Review subjective content (e.g. Ads run by the advertiser or the account billing address) and tag it to existing Client Relationship Management listings.
  • Read, understand and make decisions based on policy documents
  • Correspond with internal salespeople regarding any appeals filed.
  • Review non-objectionable content, create tasks, follow-up on open tickets
  • Provide feedback on trends identified in reviews.
  • General data entry related tasks.
  • Provide suggestions to improve the process and workflows


Qualifications
  • Familiar with the usage of social media products
  • Working experience in leading a team
  • Excellent time management skills and able to work independently
  • Attention to details - to ensure the quality of work execution
  • Proficient in multi-tasking
  • Familiar with MS office applications (mainly excel) for updating progress
  • Self-starter, ability to adapt to changes with ease. (new content, changing policies)
  • Good problem solving and interpersonal skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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