Our virtual bartender serves more than drinks
December 9, 2019
Meet Swiggy, the virtual bartender. She’s ready to whip up your drink on command, and even offer a splash of small talk while you wait.
You can interact with her much like you would a human bartender. She can tell you a joke, recommend a drink, answer questions about Accenture and chat about topics ranging from the future of artificial intelligence (AI) to whether she’s heard of Chuck Norris. She’ll even take a selfie with you.
She’s also an example of the digital future — and how humans and machines are better together.
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AI is more than just the latest tech buzzword; it just might be the biggest technology revolution the world has ever seen. And it’s dramatically changing the rules across industries and processes.
Developed in the Accenture Digital Hub in Singapore, Swiggy demonstrates the way AI, machine learning and chatbot technology featuring natural language processing can be applied in the business world.
AI technology is enabling new, powerful ways for businesses to engage with their customers. The Swiggy voice-controlled virtual bartender is an example of design-thinking mentality and showcases five AI features integrated to provide a glimpse of the future of customer experience:
So, other than a potential new “face” at your weekly happy hour, what does a virtual bartender like Swiggy mean for the future of industry? Here’s a glimpse into the potential impact on business processes reimagined, fueled by the power of AI:
Accenture Innovators aren’t just dreaming up the future; they’re shaping it. AI presents great opportunities for humans (you) and machines to collaborate.
Come join the innovators at Accenture who are making it happen.
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