About Accenture

Eng Han Heng

Managing Director – Defense Lead, Health and Public Service, Southeast Asia

Eng Han is inspired everyday by the way that leading-edge technology is applied through a local lens to help solve societal and business challenges.

About Eng Han Heng

Eng Han is a Managing Director in Accenture. He is the Senior Client Account Executive for focal accounts in Defense sector and also, leads technology delivery for defence and public safety portfolio across Southeast Asia.

Eng Han has more than 16 years of consulting experience in the Information and Communications Technology (ICT) sector. He has delivered projects for government agencies in digital transformation, technology consulting, platform advisory, business process transformation, application systems integration, business and technology blueprinting and large-scale agile delivery. He now leads a diverse team across various projects and domains. He sees much value in bringing clients, project leads and team members together, working through challenges, achieving key milestones and delivering business outcomes as a team.

He is a trusted adviser to his clients in the Defense and Public Safety sector. His passion lies in working with CTOs, CIOs, CXOs and CDOs in implementing large scale transformation projects across different technology domains from ERP systems, custom build full stack, cloud native solutions, to technologies like IOT, Cloud, mobility and analytics. He has delivered large enterprise projects that have transformed HR, digital services and content management, data insights and visualization platforms, and enterprise case management systems for government agencies. He strongly believes that Humans are at the heart of the work that Accenture does and is key in delivering on the promise of technology and human ingenuity.

Some of his recent works:

Large Scale Agile Delivery for a Law enforcement agency. As the Project Director, Eng Han led a large team (>100) to embark on driving new digital way of working for a law enforcement agency and to deliver a next-generation platform using agile at scale across multiple releases over 30 months. The project has redefined the way business operates today, with the digitalisation of core case processes, streamlining and automating high usage workflows, and data-driven decision intelligence and processing.
Digital Transformation of the user experience for MINDEF. Eng Han was the Project Manager for Next Generation NS Portal, he led a team of >80 and delivered both phase 1 and phase 2 of NS portal implementation that included setting up of a new Data Centre, Call Centre and a transformed NS Portal platform with common applications to host the various eServices for NS community. This dynamic portal is delivering personalized experiences for each user group of the National Service community by allowing them to better manage their NS commitments and transactions, engagement and satisfaction have improved as a result.
HR Transformation in Public Service. Eng Han was the Project Manager who drove the workforce and HR transformation for six government agencies. He led a team of 18 as part of a 9-month Blueprinting project, which focused on re-designing the way HR is delivered across the client organization. The team validated the client’s transformation outcomes and strategy then proposed and implemented a HR transformation plan for the “to-be” HR IT function for the client. For another HR project, Eng Han took care of the business process harmonisation and implementation of an integrated HR project that was tasked to replace 52 legacy systems and as release lead he also saw to the implementation of the enhancements for the roll out of a new HR policy and workforce within the organization.
Digital Transformation via adoption of emerging technologies for a public safety agency. Eng Han was the project lead, he worked on a pilot testbed to assess and evaluate the technologies that could assist the government in addressing the operational requirements and challenges that were specific to a particular precinct in Singapore. With fusion of data from multiple sources, the solution provided the government agencies with a more holistic situational picture and also improved real-time information sharing amongst agencies. The testbed was an experimental ground to integrate the sensors owned by different agencies through incremental stages in order to enhance the efficiency and effectiveness of these agencies. This project provided the client with a new framework for better urban management in responding to the increasing complex security urban management challenges.

At Accenture, Eng Han is our Southeast Asia representative in the Accenture's Global Defence Industry Group, he delights in bringing the diversity of this industry network of technology, experts and innovative solutions to his clients. Eng Han also serves as a member of a government agency’s Technical Competency Accreditation Panel for IT System Architecture and Development.

Outside of work, Eng Han enjoys spending quality down time with his four children, taking them on mini excursions around Singapore’s neighbourhoods. Eng Han holds a degree in Computing science from National University of Singapore (NUS).