Desmond Wong is currently a Managing Director in Accenture, Southeast Asia. He manages client relationships with key public service accounts. Desmond advises government leaders on critical steps to deliver improvements in both responsiveness and accessibility. He advocates embracing human ingenuity and new technologies to improve citizens’ lives, deliver services in a frictionless way, and meet citizens’ needs with personalised experiences wherever and whenever they require.
Desmond has over 13 years of experience in technology consulting and business development, having led and delivered various large digital transformation and modernisation business solutions for clients in the health and public service sector across Southeast Asia, India and Australia. He is a Certified Information Services Auditor with Information Systems Audit and Control Association (ISACA).
Desmond is a trusted adviser to government agencies, looking into transforming Citizen Service by using innovative technologies to drive change and help improve outcomes for citizens, businesses and communities. His recent large digital transformation projects include:
Mainframe Modernisation and Digital Transformation for a social security agency
Human Resource Management Transformation and Implementation for a sustainable industrial development agency and the Home Affairs Department
Human Resource and Finance project implementation for the Department of Family and Community Services in New South Wales Australia
The ACE program – an initiative by Singapore’s Ministry of Finance to integrate systems and operating environments at 21 statutory boards for human resource, payroll, finance and procurement functions into a common shared system
Outside of Accenture, Desmond is passionate in grooming the next generation of leaders and serves as a board advisor at the School of Computing and Information Systems of Singapore Management University (SMU), his alma-mater. He is also a guest lecturer at the National University of Singapore (NUS) on Solution Architecting. Desmond is based in Singapore.