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CAPABILITY


For the future of healthcare

Shaping medical technology

A NEW WORLD

Medical technology (MedTech) companies play a vital role in delivering healthcare outcomes in a market which is rapidly evolving. MedTech companies are confronted by challenges and opportunities as diverse as new regulatory measures, digital disruption and digitally-empowered patients.

As they anticipate and respond to changes, MedTech companies need to re-imagine their business models—shifting from delivering products to delivering better health outcomes, being agile, using platforms and advanced analytics and providing distinct customer experiences to all stakeholders including patients, clinicians, caregivers and providers.

89%

of MedTech executives say that digital strategies are an enabler of advanced operating models

82%

of MedTech executives say digital business is an enabler of strategic growth

TRANSFORMING MEDTECH

Accenture helps Medical Technology companies develop solutions to care for patients across their entire healthcare journey, from prevention and early detection to diagnosis, treatment, and ongoing care. Our experience working across the full healthcare ecosystem including providers, suppliers, payers, pharma/biotech companies and patients enables us to bring unique insights and relationships to our MedTech clients.

We work with:

OUR SOLUTIONS

R&D AND INNOVATION

Accenture’s core strength in innovation and digital transformation is complementary to MedTech companies’ excellence in science and engineering.

Partnering with Accenture helps MedTech companies along the entire R&D value chain from ideation, research, feasibility assessment, product design and product development. Accenture’s Innovation Architecture, a unique suite of labs, studios, and innovation and delivery centers enables rapid prototyping and testing of new offerings to scale them at speed.

Areas of expertise:

Embedded systems software development / R&D program and project management / Architecture design / Design thinking methods in R&D / ISO-certified Software Development Process / ISO-certified Quality Management Process / Product definition, requirement management & testing / Cyber security assessments, device penetration


MEDICAL, MARKETING & SALES

Accenture’s MedTech practice takes an insight-driven approach to providing comprehensive, end-to-end, digitally-enabled services from strategy through operations to help MedTech companies transform their Go-to-market models.

Areas of expertise:

Go-to-market strategy / Customer experience design / Customer segmentation & targeting / Field force effectiveness / New digital business model design, scaling and operations


CUSTOMER & TECHNICAL SERVICES

Service remains a major cost driver for most MedTech companies. They must identify new value opportunities for their service departments, including becoming a revenue engine or reducing costs through innovative technology.

Accenture has partnered with a global Medical Device company to develop a Mobile Service Worker App for field technicians that replaces all field service tools and streamlines field service processes on a global basis.

Areas of expertise:

Service strategy definition / Remote services platforms / Predictive maintenance / Intelligent Service Automation (Robotic Process Automation, Artificial Intelligence, Augmented/Virtual Reality) / Digitally enabled workforce / Service analytics


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INDUSTRY X.O – MedTech Manufacturing

Industry X.O reflects the digital reinvention of the industry where MedTech companies applying a Product Lifecycle Management strategy (PLM) use advanced technologies to reinvent products and services from design and engineering to manufacturing and support, accelerating operational efficiency, cash generation and increased profitability. Accenture helps to manage the entire lifecycle of a system or product from its conception, design and manufacturing to after sales services.

Our global Innovation Center network helps our MedTech clients experience the future of manufacturing.

Areas of expertise:

Hard- and software solutions / Manufacturing operations / Quality Management / Program & project management / Digital Twin / AR/VR / Intelligent Automation / Connected Laboratories / Robotics Process Automation / Artificial Intelligence


FUTURE CARE & DISRUPTIVE BUSINESS MODELS

Leading digital MedTech companies will provide delightful customer experiences to patients, clinicians, caregivers and providers. They will focus on providing a portfolio of intelligent and digital enabled products and services that will deliver clear clinical value.

Areas of expertise:

Population health / Care Value / Real-world evidence / Precision Medicine / Analytics / Data Strategy & Models


CLINICAL SERVICES

Accenture’s Clinical and Health Management helps consumers, providers and risk-bearers coordinate and manage health and wellness across care settings. We enable new care delivery models that increase consumer and provider engagement.

Areas of expertise:

Clinical Management and Analytics / Care Value / Virtual Health / Electronic Health Information Management




LABORATORY SERVICES

Accenture supports MedTech companies to apply digital technologies to better capture, manage, integrate and analyze complex laboratory and scientific data and processes. We are supporting laboratories to streamline their laboratory workflows and processes to enhance laboratory performance.

Areas of expertise:

Laboratory Information systems / Data Strategy & Governance / Workflow Design & Optimization / Architecture Design


MANAGED SERVICES

Accenture provides a breadth of cross-industry and MedTech specific operations services in managed service setups. Our support helps clients to generate value from increased operations efficiencies and service quality along key business and support functions in the value chain, incl. Manufacturing & Operations, Commercial, Finance, Procurement, HR and IT.

Areas of expertise:

Spare part services / Procurement services / Supply chain services / Analytics services / Reporting services / Back office services


ENTERPRISE TECHNOLOGY SERVICES

MedTech companies aim to optimize costs and increase efficiencies across their IT operations. Accenture’s Enterprise Technology services support MedTech companies create a flexible, lean and effective architecture using Cloud Computing, new generation applications and state of the art Enterprise Resource Planning (ERP) solutions.

Areas of expertise:

SAP S/4 HANA & HCP / Salesforce.com / Microsoft Office 365 / Microsoft Azure / Amazon Web Services / ServiceNow / Google / Oracle

WHO WE WORK WITH

Philips

Accenture and Philips created a demonstration connecting Google Glass to Philips IntelliVue Solution enabling the seamless transfer of patient vital signs so a doctor has hands-free access to critical clinical information.

Boston Scientific

We partnered with Boston Scientific to improve patient outcomes and reduce the cost of treating chronic cardiovascular conditions.

Roche

The data integration capabilities Accenture provides will allow Roche to integrate patient data between hospitals and the NAVIFY Tumor Board solution to support clinicians in arriving at the best possible treatment decisions for their patients.

Stryker

Accenture helps Stryker, a leading medical technology company, to standardize its business processes across the company through the deployment of SAP Business Suite 4 SAP HANA® (SAP S/4HANA) solution as the digital foundation of the global enterprise resource planning (ERP) system.

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