Accenture Enterprise Customer System provides banks with a single consolidated view of a customer and the relationship in real-time and across all banking channels, enabling an improved customer experience and driving increased revenues and profitability through timely and relevant offers and relationship-based pricing.
By providing a unified and integrated platform to access a single view of the customer in all channels, the Accenture Enterprise Customer System helps banks:
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Differentiate with an improved customer experience
Accenture Enterprise Customer System empowers bank staff to engage with customers in an informed way. It provides a complete view of the customer relationship and interactions to all channels in real time, enabling staff to provide the high levels of service that customers demand. -
Increase share of wallet
Drive more cross sell opportunities with better customer insight. A compete view of a customer in the channel enables informed sales decisions resulting in increased success rates. Accenture Enterprise Customer System provides the information to ensure offers are timely and relevant.
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