Nicklas Wall

Technology Senior Analyst

Stockholm


"Every day, we solve complex problems and every day, we are one step closer to our goal."

How I put change in motion

Being Technology Senior Analyst, my objective is to support clients improving their results by solving problems, developing services, and supporting lower costs to generate savings. A company like Accentue offers services within all areas – from HR and marketing to IT and financials. The varied consulting work makes it an attractive career for me as it offers a wide selection of projects, challenges, and possibilities for personal development.

The most exciting project I have worked on was my most recent one. This project was extensive where we were up to 550 cross-functional, cross-development specialists, all working towards a common goal: to deliver a platform for our client’s products and services for common processes. The extent of the project made me really dedicated. Through daily collaborations across the whole partner ecosystem, we utilized our strengths and opportunities to navigate a seamless journey from solution concept to delivered value. Focus on CX-transformation and user experiences was at the heart of this project where the outcome was increased productivity and customer satisfaction.

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A day in my life

There is not an easy answer to my job description. I work as a consultant, and thus I am asked to solve different challenges from various sectors and customers. I have experience within Scrum and Waterfall project management, customer journey design, requirements shaping, storyboarding, proposal development, and customer relationship management. I have worked with client board-level executives in international teams and challenging environments.

I am typically with the client asking questions, making sure to validate and refine our hypothesis. A cliché for consultants is creating a lot of PowerPoint-slides which is also truthful as it crystallizes your ideas and explains your hypothesis. As a consultant, you are in a fast-paced environment, but that is also how you learn a lot. When I work, I am focused on delivering value. This does not only revolve around improving customer ability to manage immediate problems but also to help teach methods which might be required in future challenges. If we do good work today, we will be recommended.

What primarily gives me joy working at Accenture is the opportunity to continuously refine my skills. I acquire competencies and experiences which I can use to invest in my career. I appreciate how Accenture encourages us to give active feedback to each other, uplifting and promoting development as well as celebrating our successes daily and reflecting over our lessons learned. Another focus is managing problems and working on results which involves questions from colleagues and partners. And finally, be respectful of your own and other’s time.

When I need to unplug and allow myself to disappear, I create music. Life feels better when having something in your hours that you want to do with your heart and soul. You get into a zone of bliss, and time almost ceases to exist.

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“I appreciate how Accenture encourages us to give active feedback to each other, uplifting and promoting development as well as celebrating our successes daily and reflecting over our lessons learned.”

My advice

Cultivate skills that add value in your domain, so you can become even better at your job.

Continue increasing your intelligence, have a keen ear, and go beyond your comfort zone to improve. I recommend you to think of these skills as how a musician thinks of developing with learning new songs, not only using same three chords.

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