Kaplan is Scandinavia’s leading Customer Management firm. We bring in-depth customer insight and customer management services to our clients, through technology, strategic, analytical and creative solutions. Our team of 80 dedicated consultants work on a daily basis with insights from more than 10 million Nordic consumers, and constantly find new ways to earn their loyalty and deliver measurable results. We partner with our clients to help them transform into customer centric organizations, and to put customers first in all they do. We help them achieve what we call “True Personalization” – a customer experience that is truly meaningful to each individual. Kaplan is a part of Accenture Interactive.
We help our clients navigate the marketing technology landscape and are proud to be in partnership with many of the leading global technology partners such as Adobe, Salesforce, Tableau, InRiver and IBM. Having implemented and developed some of the markets most advanced solutions, we continuously innovate new features and functions that makes the customer journey smoother and more fun.
We take full ownership of our clients marketing technology journey – which includes:
- Long- and short-term marketing technology roadmap
- Advising regarding marketing technology platforms
- Supporting and hosting marketing technology platforms
- Implementations and migrations
- Development and training
- Ongoing campaign execution/management and marketing operations
As a Solution Architect at Kaplan you will create leading marketing technology solutions in the best Adobe team in the Nordics. You will be a part of our Marketing Technology department (today 25 people; Backend Developers, Frontend Developers, Solution Architects and System Specialists) creating relevant costumer journeys and experiences daily. We expect you to have an extensive experience in customer management, Adobe Marketing Solutions as well as CRM.
As a Solution Architect we expect you to have a broad technical understanding, developer background, strong communication skills and a consulting focus. It is important for us that you grasp the entire technical whole, to understand how the customer's system will be used to achieve high quality in customer communication.
You will be responsible for creating technical development plans, collaborating with the customer team and with colleagues. As an architect we expect you to have an extensive experience in developing the technical solutions needed and you understand and can communicate with both our client’s IT department as well as their marketing departments.
All our projects are unique and adapted to the customer's situation and goals. You will work on designing and optimizing data-driven communications across all digital channels as well as work with content distribution for personalized experiences. Our customer team is cross-functional with system specialists and developers, strategists, creators and analysts. Most of the time, we work from our office on Rådmansgatan in Stockholm and sometimes from the client’s office.
- Extensive experience in products within Adobe Marketing Cloud
- Experience in drawing the complete solution architecture
- Experience in leading and coaching Developers in the implementation of projects
- Integrations - Integration environments vary, and you have made integrations to different systems. We also often help to define integration methods together with our clients. Integrations, that's probably what we like most though.
Equal is greater than - Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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