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Transition Manager

Job Location: Stockholm

Job Number: 00403062

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- Job description

Transition Manager in the Nordic Mobilization team

 

Accenture’s Nordic Mobilization team is a dedicated and specialized multi-capability team within Accenture Technology and serves clients across the Nordic region. The team principally delivers Application Services by providing sales support to Accenture for its clients and executing service transition projects to implement new application outsourcing engagements. Service transition projects are short (1-3 months) to medium-term (4-6 months) projects that involve project planning and implementation skills to ensure a successful 'start up' of our new client engagements. The Mobilization team also deliver other services to Accenture’s clients such as mobilizing technology integration projects, transformation projects, application services introduction, change management projects, client transition and knowledge transfer consultancy services.

 

The Nordic Mobilization team are now looking for a Transition Manager to strengthen our team based in Sweden.

 

Transition Manager responsibilities:

  • Support the sales process with Service Transition estimation, project planning and description of the approach in proposals and client meetings. It may also include reviewing contract schedules related to transition.
  • Perform Application Services Transition Team member and Workstream Lead roles.
  • Lead or support the mobilization of System Integration projects, introducing new services for clients.
  • Lead or support Application Services Transformation projects for clients and Accenture delivery units.
  • Service Management and Unit Operations implementation. This includes implementation of a new operating models, governance structures, processes, tools and reporting.
  • Contribute to transition projects to achieve delivery on time and on budget, working with a variety of workgroups in terms of capabilities and geographical locations.
  • Establish and maintain good relationships with key client stakeholders to facilitate and support transition projects.
  • Facilitate and manage knowledge transfer between client and Accenture operational teams to transfer processes, procedures, and application knowledge.

 

We are looking for a future colleague who has

 

  • Bachelor or Master degree within Information Technology or similar
  • Approximately 4+ years of relevant experience with working with application service transitions or application change/ transformation projects through past roles and achievements.
  • Interest or experience with application maintenance and/or application development.
  • Experience with establishing and maintaining relationships with client stakeholders.
  • Understanding of service management processes and frameworks (e.g. the offshore service model). ITIL-certification is a plus but not a requirement.
  • Ability to understand contractual and commercial arrangements for outsourcing engagements and experience in implementing processes, procedures and tools to operationalize these requirements. Very good communication skills, verbally as well as in writing. Swedish and English at a minimum.

 

Personal qualities: 

 

  • A willingness to work in project-based work forms in an international environment with people based in different geographies and with different backgrounds, culture, and experiences to achieve a common goal. Flexibility to travel when needed.
  • Ability and resilience to cope with change in a demanding work environment.
  • Drive to deliver high-quality work, both own work products as well as work performed by others.
  • Play a part in an engaging, integrated and rewarding cross-Nordic Mobilization team.
  • A passion for constantly learning, improving the way of working, to share experiences with others and to deliver high quality services to our clients to meet and exceed their expectations.
  • Fluent Swedish and English is a must for this role.

 

 

Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!

 

*MSJA



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