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Supply chain and service operations at the intersection of business and technology

Strategies leveraging market volatility and digital disruption, creating flexible Operations that drive superior value.


Businesses today face permanent volatility, intensifying competition and digital disruption. That means business operations need to be as agile as they are reliable.

Industry convergence and digital business will disrupt traditional supply chains, a cornerstone of operations. Organizations will move from linear processes involving discrete partners to a more fluid and integrated eco-system where visibility and speed are key.

The good news is that any period of disruption is also a time of opportunity. Organizations can achieve rapid and sustainable outcomes—and long-term competitive advantage—with a strategic look at the value their operations are delivering today and what they could do tomorrow.

Why Accenture

Accenture Strategy works with C-suite executives to take a value-focused approach to transforming operations. We begin by looking at your desired business outcomes and provide a methodology to drive value with speed and certainty.

Our Operations Strategy professionals solve complex problems and issues—often sparked by digital disruption. We bring together the functional capabilities and industry experience needed to help businesses move from issue to outcome.

We design innovative, technology-enabled strategies that create superior value in manufacturing-based and service-based operations. And, because we live at the intersection of business and technology, we can help execute the strategies as well, ensuring they deliver sustainable benefits and making adjustments as conditions or priorities evolve.

When working with Accenture Operations Strategy, clients have access to a large and dedicated core of highly skilled people around the globe. Backed by leading-edge methodologies, assets and tools, our teams have unmatched experience in the design of best-in-class supply chain and service operations strategies and their sustainable execution.

Recognized for our vision and ability to execute, we work with clients across a broad range of industries to transform and future-proof their operations.

Specific Services

Combining innovative strategies with deep functional expertise and technology know-how, our services span across the entire value chain of supply chain and service operations:

  • Innovation and Product Development: Bringing innovative ideas and new products to market more successfully while creating sustainable R&D efficiency

  • Manufacturing: Technology-powered strategies that leverage digital manufacturing disruption and manage across a global ecosystem of suppliers, partners and customers

  • Operations and Process Transformation: Creating a competitive advantage through dynamic operating models and their superior execution

  • Sourcing and Procurement: Strategies that address all sources of value creation - people, sourcing, processes and technology - to help achieve high performance

  • Supply Chain: Combining all aspects of a supply chain transformation journey from strategy to operating model as well as process and technology enablement

Industry & topics highlighted