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Fast-forward to the new

Navigating Freight & Logistics to an accelerated digital future. Faster.


Across land, sea and skies, waves of digital disruption are redefining Freight and Logistics. The global merchandise trade is expected to increase by 4 percent in 2019* but more fundamental changes, like industry consolidation, increased supply chain complexity and regulatory changes are reshaping the landscape.

The industry is facing increasing market volatility, with a 10 times rise in new entrants. Digital players are leveraging agile business models allowing carriers to work directly with customers, eliminating intermediaries. Add in the changing customer expectations such as the need for 24/7 service, frictionless and additional services, and flexibility in supply chain, and the message is clear: The Freight and Logistics industry must transform fast to tackle competitive threats and capitalize on new opportunities.



Disruption is a major risk for those who fail to adapt fast to change. To sustain growth while improving efficiency, incumbents must reinvent their business models and service offerings. Digital capabilities will be the major enabler, determining who wins—and who gets left behind.

The time is now to adopt game-changing technologies:


Streamline transactions to reduce administration


Automate movement of goods to reduce costs


Gain new data insights to drive revenue


Automate routine processes and eliminate administration


Transform picking, packing and commissioning


Capitalize on growth in localized production


Enable new offerings and drive efficiency


We help Freight and Logistics companies digitally transform their business and enable new ways of working to improve hyper-relevance and customer experience. We help to create value from process efficiencies and data-driven insights gained via platforms, IoT and multiple sources as well as help to expand ecosystems to access new skills, capabilities and innovation partners. We do this through four key areas: Blockchain, Connected Ports, Connected Container and Warehouse Automation.

Accenture is advancing blockchain-enabled innovation by working with an expanded group of industry stakeholders and eco-system partners to create a unique shipping platform for a broad set of information capture and distribution. This collaborative platform will provide an industrialized, secure and scalable approach for the shipment process and will trigger transformation of the shipping industry in a significant way.

Accenture is working to raise productivity, break down silos and optimize the efficiency of all port operations by applying new tech and IoT platforms to connect existing hardware and digitize processes.

This provides several benefits from optimizing in-terminal operations by connecting machines, manpower and materials to enabling real-time visibility of all equipment and assets. In addition, connected ports provide additional benefits:

  • Break down silos between maintenance and operations.

  • Connect warehouses, transporters and port partners via beyond-the-gate ecosystems.

  • Improve planning and services with multimodal logistics platforms that share key information across partners.

  • Improve port performance to drive schedule integrity and cost efficiencies.

At Accenture, we know that Connected containers are becoming a key building block of the global F&L ecosystem. Enabled by IoT, real-time container tracking delivers multiple benefits such as:

  • Improved cargo visibility and delivery certainty.

  • Precisely managed and optimized container traffic flows.

  • Maximized utilization via container management and pooling.

  • Monetized container-related services and create new value.

  • Ability to monitor key parameters like shock, vibration, temperature.

  • Ability to modify schedules and maintenance in real time.

  • Data-driven insights to improve performance.

  • Reduced costs, drive efficiencies and improve profits

Less than 10% of the world’s warehouse operations are automated, but rapid advances in warehouse robotics and software offer opportunities to drive competitive advantage:

  • Optimize efficiencies, reduce costs and drive value by automating handling, sorting, storage, retrieval, etc.

  • Improve pick and pack accuracy and efficiency

  • Reduce inventory damage, shrinkage and safety

  • Faster fulfilment and throughput, improving productivity

  • Reduce manual tasks, data errors and high labor costs

  • Eliminate repetitive tasks, improving employee experience

  • Reduce environmental impact with smaller facilities and optimized temperature control

  • Improve flexibility, e.g. to handle smaller order sizes



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