RESEARCH REPORT

In brief

In brief

  • Accenture and Vlocity help transform how energy providers harness the power of Salesforce for sustainable growth and competitive advantage.
  • Today’s energy consumers live in a digital world where they expect personalized customer experiences.
  • Together, these leaders help deliver value faster with lower risk, while supporting new consumers and business models.


In today’s world of fast-paced technology and digitally-led innovation, all routes to the interconnected consumer are fueling a new era of customer value and growth for utilities and energy providers.

Imagine if you could:

1. Grow

Grow and transform how you engage with digitally savvy customers.

2. Connect

Connect customers, service representatives, field agents and sales specialists on a single platform.

3. Operate

Operate in a secure environment created for tomorrow, enabling today’s workforce.

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You can work with a trio of leaders who help transform customer experiences.

The Vlocity Energy & Utilities Cloud built on the Salesforce Customer Success Platform, and strengthened by Accenture, accelerates digital transformation, enabling companies to improve their customer experiences and offer new products and services with Salesforce.

You will leverage the intelligent system capabilities of a platform, the agility of a leading industry-specific cloud company, and the global leader in Salesforce implementations.

Accenture and Vlocity expand alliance to deliver Salesforce Customer Success Platform

Utilities and energy providers must put the customer and employee experience at the heart of their business. Doing so can lead to increases in customer satisfaction while reducing cost to serve. See how Accenture, Salesforce and Vlocity can help.

Let’s get started.

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