In brief

In brief

  • COVID-19 disrupted life as we know it on a human, civic and economic level. The quest for continuity carries on as we navigate unchartered territory.
  • So far, at least one truth prevails: Successful leaders continue to innovate—but they aren’t doing it alone.
  • To adapt to our new realities and plan for what’s next, businesses must adopt the right mindset, priorities and technologies for collaboration.
  • Accenture outlines a new data-sharing model and action steps to help organizations reinvent the future of identity, supply chain and money.

Co-creating to lead with multiparty systems

Pre-crisis, the top 10 percent of enterprise leaders that had invested in technology and digital transformation outperformed the lowest 25 percent by more than 2x on a revenue basis. That gap has now grown to 5X.

Innovation leaders were able to adjust supply chains faster, reimagine buying models with agility, and maintain productivity of workforces, customers and partners more effectively.

Three areas of innovation were accelerated by the pandemic – all centered around data sharing.

Negative COVID tests. Onboarding. Trade finance. Our manual, paper-based methods of proving identity and establishing trusted transactions are not suited for today’s needs. Innovation around decentralized digital identity is accelerating to meet the evolving requirements of our digital world.

From toilet paper to hand sanitizer, test kits to vaccines—the opportunity to efficiently coordinate information, assets, and personnel across multiple parties could enable our complex supply networks to more nimbly respond to changing supply and demand.

The rapid deployment of money to individuals and small businesses in need relies on cumbersome process, leaving many without relief. Improving access, management and movement of money is a key priority.

The solution to these issues is a more direct and transparent data-sharing model that allows all stakeholders to see, agree, and act on assets and information in real time. Gone are the days of manually passing siloed data back and forth.

Multiparty systems enable collaboration by providing a shared data infrastructure to build entirely new businesses and revenue models.

Introducing multiparty systems

The right technologies for collaboration

Through a combination of blockchain, tokenization, and other technologies, multiparty systems can provide a single source of truth into data (not a copy of the data—the actual data itself—and its activity history).

Using data in new ways

Each piece of data effectively becomes a unique digital object that can’t be copied, moved, changed or “spent” without the collective consent of the ecosystem—it can also be encoded with rules about how it should be used and by whom.

Data sharing: The common denominator

This alleviates many concerns around security, privacy, and control, leading to greater trust and sharing among individuals, corporations, supply chain partners, etc.

Redefining “essential” through collaboration

This makes it possible to use data in new ways to reinvent processes and create new products and services.

Mobilizing data in this way empowers ecosystems to rethink entire processes and services with newfound transparency, trust and control, helping them gain competitive advantage and remain resilient during future disruptions.

The opportunity is to redefine how everything works while securing business as usual through enhanced ecosystem collaboration and data sharing.

Steps to take now:

  • Focus on solutions and experimentation around the most disrupted processes.
  • See where you can reduce friction in data sharing and enhance accuracy across your networks.

Steps to take next:

  • Develop short- and long-term strategic frameworks for innovation and experimentation, including improved data sharing across your ecosystem to create more value for your customers.
  • Avoid simply replacing legacy processes and making incremental changes—instead, reimagine and restructure processes to align with the four new realities.
  • Create processes for continuous evaluation of business strategy and innovation investments to prepare for future disruption, including reinventing for market and customer changes.
  • Continually calibrate governance and incentive models across your ecosystem partners, understanding that different stakeholders are likely pursuing different use cases and value propositions as part of the same ecosystem.

Decentralized identity

Investments must be driven by the rebuilding of trust across value chain partners and individuals as they reengage in a more virtual world.

Supply chains

Organizations must reimagine how all parties in a trade interact to build sustainable supply chains with deep tier and cross chain visibility.


Modernizing money with CBDC will offer greater utility than bank notes, with real-time transfer, peer-to-peer transactions and offline capabilities.

Open innovation

Ecosystems will prove profitable for leaders who balance vital prudence with future-proofing innovation.

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About the Authors

David Treat

Global Metaverse Co-Lead and Technology Incubation Group Lead

Melanie Cutlan

Managing Director – Blockchain MPS Co-Lead

Christine Leong

Managing Director, Blockchain MPS Digital Identity Lead

Pooja Sanghvi

Supply Chain and Trade Finance Lead – Blockchain & Multiparty Systems

John Velissarios

Managing Director – Blockchain MPS Digital Asset, Custody, CBDC Lead


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Shared brilliance multiplies resilience

Pre-COVID the top 10% of businesses that invested in tech outperformed the lowest 25% by more than 2X in terms of revenue. That gap has grown to 5X.


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Pre-COVID the top 10% of businesses that invested in tech outperformed the lowest 25% by more than 2X in terms of revenue. That gap has grown to 5X.

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