The Accenture 2014 Patient Engagement Survey of more than 2,000 United States consumers reveals that more than half (51 percent) of consumers with chronic conditions believe the benefits of being able to access medical information through electronic medical records outweigh the perceived risk of privacy invasion. Overall, chronically ill consumers surveyed said they are “somewhat” or “very” concerned about privacy invasion with EMR (65 percent), online banking (70 percent), online shopping (68 percent) and credit card use in stores (69 percent).
Consumers with chronic conditions also share interesting views on what they believe to be their “human right” to access their health data. In addition, they share reasons why they had not accessed their electronic medical records.
Read the surprising findings in this short paper. [PDF, 123KB]